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Grade: 05

Carefully read each question and all possible answers before selecting a response. Some questions will be used to screen out ineligible applicants. Applicant errors in responses will not be corrected. You are responsible for the accuracy of your application. Your application must describe your work and experience, in your own words. If you fail to provide requested information, or the information submitted is insufficient, you may lose consideration for the position.
1 You must have one year of specialized experience at, or equivalent to, the GS-4 grade level, or meet the education requirements as described in the VACANCY ANNOUNCEMENT. Do you meet the experience and/or education requirements for this position? Answer to this question is required
  • Yes
  • No
NOTE: If you are using education to qualify, you must provide transcripts to receive consideration. Transcripts MUST be received in the announcing office by the closing date of the vacancy announcement.

LISTED BELOW ARE GROUPED STATEMENTS RELATING TO THE ASSESSMENTS/COMPETENCIES NECESSARY FOR THE POSITION. Read each question carefully and select the answer choice that best describes your experience.
2 Secretaries receive all visitors and telephone calls and must be able to communicate in a professional manner. They must be able to answer inquiries in a clear and concise manner. From the choices below, please select the one that best describes your experience.
  • I have screened telephone calls as requested by staff or/and supervisor; and/or I have greeted visitors and callers and referred them to the appropriate staff member; and/or I have clarified Time and Attendance issues with staff members; and/or I have contacted the appropriate staff to reserve conference rooms for meetings; and/or I have contacted the appropriate staff to arranged large meetings or conferences.
  • I have responded to inquiries on general issues related to the office; and/or I have assisted visitors with requests for office brochures; and/or I have ordered supplies by phone; and/or I have arranged appointments for management.
  • I have answered general inquiries/questions and determine where to direct callers for further assistance; and/or I have advised supervisor in timely manner of issues effecting work; and/or I have advised individuals when appointments needed to be rescheduled, arranging for a mutually convenient time.
  • None of the above.
3 Secretaries may compose non-technical correspondence for a variety of issues and subjects. From the choices below, please select the one that best describes your experience.
  • I have completed order forms for supplies; and/or I have prepared work ticket for building and repair services; and/or I have completed travel voucher forms; and/or I have properly completed request for leave forms; and/or I have completed time and attendance time cards.
  • I have completed log books utilized by office; and/or I have completed established form letters and travel voucher forms; and/or I have requested supplies and building services; and/or I have responded to routine requests from applicants; and/or I have typed correspondence from rough draft or dictated recordings from supervisor.
  • I have written general replies to inquires; and/or I have developed standard forms used by office staff; and/or I have prepared agendas for meetings; and/or I have ensured proper format and grammar for outgoing correspondence; and/or I have composed memos informing staff of office events.
  • None of the above.
4 Secretaries coordinate the workflow of the office by assuring day-to-day operations and non routine activities are performed in a timely manner. They also devise new methods/procedures that will enhance the smooth operation of the office. From the choices below, please select the one that best describes your experience.
  • I have made travel arrangements for staff; and/or I have maintained supervisor's calendar; and/or I have reserved conference rooms for meetings; and/or I have maintained tracking system of office expenditures/budget; and/or on request from staff, I have gathered information for special projects; and/or I have processed time and attendance sheets.
  • I have maintained adequate level of supplies for office by ordering before depleted; and/or I have ordered furniture and coordinated delivery dates, including the return of any damaged products; and/or I have determined where mail should be forwarded when not addressed to a particular individual; and/or I have maintained file system by filing material/information in a timely manner.
  • I have received incoming correspondence and screened prior to distribution for suspense dates; and/or I have maintained employee record cards for personnel within the division; and/or I have filed correspondence, records, and reports in appropriate locations.
  • None of the above.
5 Secretaries read a variety of documents such as regulations, procedural guides, operating policies, style manuals, and correspondence in order to maintain files, review outgoing material, and compile background information. From the choices below, please select the one that best describes your experience.
  • I have filed documents as directed; and/or I have maintained logs of incoming and outgoing correspondence; and/or I have retrieved basic file information upon staff request.
  • I have reviewed and distributed mail to the appropriate person; and/or I have followed detailed instructions to complete standard operating forms; and/or I have filed documents according to classification; and/or I have received and filed changes to regulatory publications.
  • I have collected required data according to guidelines or procedures to be forwarded for action; and/or I have completed and reviewed time and attendance records to ensure proper coding; and/or I have utilized various sources of information on specific topics related to the mission of the office.
  • None of the above.

Grade: All Grades

1 How did you hear about this employment opportunity with the Bureau of Prisons (BOP)?
  • Private information service
  • Magazine
  • Newspaper
  • Radio
  • Television
  • Poster/Flyer
  • Private employment office
  • State Employment/Unemployment Office or Career Service Center
  • State or local Job Information Center
  • BOP Employee Services Department (bulletin board or other form announcement)
  • School or college counselor or other official
  • Agency or other Federal government recruitment at school or college
  • Recruitment event (other than school or college)
  • Friend or relative working for the BOP
  • Friend or relative not working for the BOP
  • Religious organization
  • USAJOBS, the official job site of the US Federal Government
  • BOP Website
  • Internet job site
  • Contacted the BOP on my own
  • Military publication
  • Military Separation Center
  • Professional Organization
  • Federal Job Publication (i.e., Federal Jobs Digest, etc)
  • Discover Corrections
  • Other
Thank you for applying for a position with the Federal Bureau of Prisons. We appreciate you taking the time to complete this survey.