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Grade: 06

Carefully read each question and all possible answers before selecting a response. Some questions will be used to screen out ineligible applicants. Applicant errors in responses will not be corrected. You are responsible for the accuracy of your application. Your application must describe your work and experience, in your own words. If you fail to provide requested information, or the information submitted is insufficient, you may lose consideration for the position.
1 You must have one year of specialized experience at, or equivalent to, the GS-5 grade level as described in the VACANCY ANNOUNCEMENT. Do you meet the experience requirements for this position? Answer to this question is required
  • Yes
  • No

LISTED BELOW ARE GROUPED STATEMENTS RELATING TO THE ASSESSMENTS/COMPETENCIES NECESSARY FOR THE POSITION. Read each question carefully and select the answer choice that best describes your experience.
2 Health Services Assistants are required to orally convey technical program information to their supervisors, co-workers, vendors, the general public, inmates, central and regional office staff. Verbal contacts are made for obtaining and exchanging pertinent information regarding the operation. They must possess the ability to verbally communicate information understandable to the intended audience. From the choices below, please select the one that best describes your experience.
  • I have briefed supervisor or Department Head about your work progress and assignment statuses; and/or I have explained general regulations or basic technical procedures (such as inmate visiting regulations) to the general public or other employees; and/or I have conveyed basic technical information, such as answer routine questions from inmates about departmental procedures, open house hours, how to make sick call appointments, etc.
  • I have conveyed technical or administrative information with individuals in the organization and the general public, such as giving oral presentation on the status of a project to a small group or committee; and/or I have participated as a team to provide information.
  • I have communicated non-technical information to others, such as respond to inmate inquiries; and/or I have contacted a vendor to gather information requested for a purchase; and/or I have given verbal order to inmate orderly; and/or I have assisted in presenting information to a small group.
  • I have relayed pertinent medical information and patient history from staff healthcare providers to community hospital staff; and/or I have contacted vendors by telephone to resolve discrepancies with my government credit card statement.
  • None of the above.
3 Health Services Assistants perform support services for the Health Services Department and work with Central/Regional Offices and institution department staff. They must prepare and submit monthly reports, prepare budget information, write memorandums to management, etc. They must possess strong written communication skills to clearly and concisely convey information to a variety of sources. From the choices below, please select the one that best describes your experience.
  • I have typed memorandums or other simple documents as dictated or instructed; and/or I have used computer software programs to perform spell check and grammar check before routing documents; and/or I have written incident report.
  • I have proofread documents for supervisor, correcting typing, format and grammar errors before routing; and/or I have transcribed complex documents, such as committee meeting minutes, letters, medical summaries and inmate emergency medical referral requests, in the correct format with no grammatical or typing errors; and/or I have prepared reports and correspondence from instruction.
  • I have researched department's needs and written draft statements of work or major equipment justifications for cost center manager; and/or I have prepared non-routine letters, memorandums, and reports; and/or I have generated routine memorandums, such as visitor's notifications or weekly status reports and submitted them to my supervisor without prompting or instructions.
  • None of the above.
4 Health Services Assistants must collect, analyze and interpret information relative to the Health Services Department. From the choices below, please select the one that best describes your experience.
  • I have collected data and information from existing databases, such as fund control, before analyzing trends and reporting them to the cost center manager; and/or I have gathered information and completed routine reports, such as monthly consolidating reports in a timely manner.
  • I have analyzed basic financial information, such as reviewed general ledger accounts for proper balances; and/or I have prepared monthly proof checks and 224 submission; and/or I have corrected statement of differences in Treasury.
  • As directed, I have assisted the cost center manager in reviewing last year's financial data and analyzed current patient outside medical care trends to determine the department's budget needs for next fiscal year.
  • I have entered information into fund control and other existing databases and schedules in a timely manner; and/or as directed, I have assisted in gathering information and completing routine reports, such as monthly consolidating reports; and/or as directed, I have assisted in collecting data from existing files and databases, such as fund control, for the cost center manager.
  • None of the above.
5 Health Services Assistants must interpret and apply financial policies, procedures and guidelines while performing assignments dealing with departmental budgetary information. From the choices below, please select the one that best describes your experience.
  • I have assisted in year-end obligation review following referenced Audit Guidance Memorandums; and/or as directed, I have assisted in preparing Standard Form 224, Statement of Transactions; and/or as directed, I have used referenced accounting policies to complete routine accounting tasks, such as assisted in maintaining open voucher files following Bureau Accounting policy.
  • I have followed instructions to apply accounting policies and procedures, such as compiled and examined reports to confirm transactions were accepted into the system; and/or I have proofread figures on disbursement documents; and/or under supervision, I have corrected accounting data that was keyed incorrectly into the system.
  • I have applied basic policies, guidelines, and procedures, such as Federal Acquisition Register and Bureau accounting policy to make departmental purchases; and/or I have reviewed travel vouchers for accuracy according to Travel Regulations; and/or I have followed Bureau policy to determine what items are needed to pay a bill.
  • None of the above.
6 Health Services Assistants organize and maintain records and filing systems within the Health Services Department. From the choices below, please select the one that best describes your experience.
  • I have established new file folder, such as a supply vendor file or patient record, with labels and section tabs; and/or I have purged and destroyed old files according to Bureau policy; and/or I have added new information and documents to files as they were received; and/or I have pulled health records for patient appointments or pulled financial records for cost center manager.
  • I have tracked individual files removed from the system using a log book or computer tracking system; and/or I have audited credit card statements for accuracy and resolved discrepancies before filing; and/or I have maintained established case or patient files, added topics/files as needed.
  • I have organized and maintained record and filing systems; and/or I have created tracking systems to record when files are checked out (tracking systems may be hard copy or computerized); and/or I have established and maintained complex files, such as processing contractor background checks, staff time & attendance files or accounts payable files with accurate, up-to-date information.
  • None of the above.
7 Health Services Assistants must be skilled in using personal computers and common office equipment to effectively perform the assigned duties within the Health Services Department. From the choices below, please select the one that best describes your experience.
  • I have keyed department's financial data into existing spreadsheet database; and/or I have replaced toner, replaced paper and performed routine user maintenance for copy machines and facsimile machines; and/or I have used dictation machine to type meeting minutes.
  • I have set or reset date and time on office equipment, such as facsimile machine; and/or I have re-sorted financial data or patient data in existing spreadsheet database to analyze trends; and/or I have troubleshot and solved minor problems with a copy machine, such as paper jams; and/or I have experience using advanced editing features and tools when using word processing programs, such as WordPerfect.
  • I have keyed/entered data into existing PDF files to complete forms; and/or I have faxed and photocopied items as requested; and/or I have typed memorandums and letters using word processing programs, such as WordPerfect.
  • None of the above.

Grade: All Grades

1 How did you hear about this employment opportunity with the Bureau of Prisons (BOP)?
  • Private information service
  • Magazine
  • Newspaper
  • Radio
  • Television
  • Poster/Flyer
  • Private employment office
  • State Employment/Unemployment Office or Career Service Center
  • State or local Job Information Center
  • BOP Employee Services Department (bulletin board or other form announcement)
  • School or college counselor or other official
  • Agency or other Federal government recruitment at school or college
  • Recruitment event (other than school or college)
  • Friend or relative working for the BOP
  • Friend or relative not working for the BOP
  • Religious organization
  • USAJOBS, the official job site of the US Federal Government
  • BOP Website
  • Internet job site
  • Contacted the BOP on my own
  • Military publication
  • Military Separation Center
  • Professional Organization
  • Federal Job Publication (i.e., Federal Jobs Digest, etc)
  • Discover Corrections
  • Washington DC Diversity
  • Other
Thank you for applying for a position with the Federal Bureau of Prisons. We appreciate you taking the time to complete this survey.