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Federal Bureau of Prisons
Vacancy Questions Preview
Carefully read each question and all possible answers before selecting a response. Some questions will be used to screen out ineligible applicants. Applicant errors in responses will not be corrected. You are responsible for the accuracy of your application. Your application must describe your work and experience, in your own words. If you fail to provide requested information, or the information submitted is insufficient, you may lose consideration for the position.
You must have one year of specialized experience at, or equivalent to, the GS-4 grade level, or meet the education requirements as described in the VACANCY ANNOUNCEMENT. Do you meet the experience and/or education requirements for this position?
Answer to this question is required
If you are using education to qualify, you must provide transcripts to receive consideration. Transcripts
be received in the announcing office by the closing date of the vacancy announcement.
LISTED BELOW ARE GROUPED STATEMENTS RELATING TO THE ASSESSMENTS/COMPETENCIES NECESSARY FOR THE POSITION. Read each question carefully and select the answer choice that best describes your experience.
Health Services Assistants are required to orally convey technical program information to their supervisor, co-workers, the general public, central/regional office staff. Verbal contacts are made for the purpose of obtaining pertinent information regarding the Health Services Department operation. They must possess the ability to verbally communicate information understandable to the intended audience. From the choices below, please select the one that best describes your experience.
I have communicated non-technical information to others, such as respond to inmate inquiries; and/or I have contacted a vendor to gather information requested for a purchase; and/or I have given verbal order to inmate orderly; and/or I have assisted in presenting information to a small group.
I have answered phone calls, speaking clearly and providing general non-technical information to coworkers and the general public; and/or I have shared non-technical information with coworkers as needed to complete work assignments; and/or I have communicated with coworkers and others in an office setting; and/or I have contacted travel agency to make travel arrangements as directed.
I have briefed supervisor or Department Head about my work progress and assignment statuses; and/or I have explained general regulations or basic technical procedures (such as inmate visiting regulations) to the general public or other employees; and/or I have conveyed basic technical information, such as answered routine questions from inmates about departmental procedures, open house hours, how to make sick call appointments, etc.
None of the above.
Health Services Assistants perform support services for the Health Services Department and work with Central/Regional Offices and institution department staff. They must prepare monthly reports, prepare budget information, write memorandums to management, etc. They must possess strong written communication skills to clearly and concisely convey information to a variety of internal and external sources. From the choices below, please select the one that best describes your experience.
I have typed memorandums or other simple documents as dictated or instructed; and/or I have used computer software programs to perform spell check and grammar check before routing documents; and/or I have written incident reports.
I have completed blanks on a standardized computer form, such as leave request, travel voucher or supply requisition form; and/or I have documented required information in log book; and/or I have chosen correct format when writing letters, memorandums, meeting minutes and other documents; and/or I have prepared simple inter-office memorandum.
I have proofread documents for supervisor, correcting typing, format and grammar errors before routing; and/or I have transcribed complex documents, such as committee meeting minutes, letters, medical summaries and inmate emergency medical referral requests, in the correct format with no grammatical or typing errors; and/or I have prepared reports and correspondence from instruction.
None of the above.
Health Services Assistants must be knowledgeable of financial principles when performing assignments dealing with departmental budgetary information. They must analyze financial data related to the Health Services Department. From the choices below, please select the one that best describes your experience.
Under direction, I have assisted with the analysis of basic financial or budget records, such as assisted in reviewing open obligations; and/or I have assisted accounting staff in the review and analysis of open voucher files and inmate account entries; and/or I have assisted in preparing agendas and recording minutes at local budget meetings; and/or I have balanced a personal checkbook.
Under direction, I have analyzed basic financial information; and/or I have maintained general budget records and correspondence; and/or I have prepared agenda and recorded minutes at local budget meeting.
I have analyzed basic financial information, such as reviewed general ledger accounts for proper balances; and/or I have prepared monthly proof checks and Standard Form 224, Statement of Transactions, submission; and/or I have corrected statement of differences in Treasury; and/or as directed, I have used referenced accounting policies to complete routine accounting tasks, such as assisted in maintaining open voucher files following Bureau Accounting policy.
None of the above.
Health Services Assistants organize and maintain records and filing systems within the Health Services Department. From the choices below, please select the one that best describes your experience.
I have filed alphabetically and in date order; and/or under direction, I have maintained records and files; and/or I have filed and retrieved records from existing filing systems; and/or under supervision, I have set up file index.
I have tracked individual files removed from the system using a log book or computer tracking system; and/or I have audited credit card statements for accuracy and resolved discrepancies before filing; and/or I have maintained established case or patient files, adding topics/files as needed.
I have established new file folder, such as a supply vendor file or patient record, with labels and section tabs; and/or I have purged and destroyed old files according to Bureau policy; and/or I have added new information and documents to files as it was received; and/or I have pulled health records for patient appointments or pulled financial records for cost center manager.
None of the above.
Health Services Assistants must be skilled in using personal computers to effectively perform the assigned duties within the Health Services Department. From the choices below, please select the one that best describes your experience.
I have researched topics on the internet; and/or I have used spell check and grammar check tools to assist in proofreading self-created documents; and/or I have keyed information, such as patient appointments into SENTRY, work requests into the Facilities TMS program, staff time & attendance into Star program.
I have used spreadsheets and databases in QuatroPro, Access and other similar software programs; and/or I have used advanced editing features and tools when using word processing programs, such as WordPerfect; and/or I have researched Bureau policy and Key Indicator information from SallyPort.
I have sent and received email messages; and/or I have typed memorandums or other documents in WordPerfect and other word processing program; and/or I have performed virus scans on computer storage disks before opening information files.
None of the above.
Grade: All Grades
How did you hear about this employment opportunity with the Bureau of Prisons (BOP)?
Private information service
Private employment office
State Employment/Unemployment Office or Career Service Center
State or local Job Information Center
BOP Employee Services Department (bulletin board or other form announcement)
School or college counselor or other official
Agency or other Federal government recruitment at school or college
Recruitment event (other than school or college)
Friend or relative working for the BOP
Friend or relative not working for the BOP
USAJOBS, the official job site of the US Federal Government
Internet job site
Contacted the BOP on my own
Military Separation Center
Federal Job Publication (i.e., Federal Jobs Digest, etc)
Washington DC Diversity
Thank you for applying for a position with the Federal Bureau of Prisons. We appreciate you taking the time to complete this survey.
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