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Vacancy Questions Preview

Vacancy Questions Preview

Grade: 04
* 1.GS-4 - Choose one answer which best describes your education and/or experience as related to the basic qualification requirements for this position.
  1. I have at least one year of general experience performing responsible clerical, office, or other work that has equipped me with the ability to acquire the particular knowledge, skills and abilities needed to perform the duties of this position.
  2. I have completed two years of education above high school level.
  3. I have a combination of post-high school education and experience that meets 100% of the qualification requirements for this position.
  4. I do not meet any of the requirements described above.


* 2.Do you possess a typing skill of at least 40 wpm
  1. Yes
  2. No


* 3.From the following list, please select the type(s) of administrative processes for which you have provided expert advice and technical guidance. (Check all that apply)
  1. Recording/approval of time and attendance records
  2. Procurement of goods and services
  3. Credit card purchase of supplies or equipment
  4. Preparation of Requests for Personnel Action (SF-52s)
  5. Use of automated accounting/finance systems
  6. Use of automated correspondence control systems
  7. None of the above


* 4.Please select the statement(s) that describe your experience in dealing with working relationships and sensitive issues. (Check all that apply)
  1. I have displayed diplomacy and tact in handling sensitive issues.
  2. I have negotiated solutions to difficult problems through knowledge of issue and ability to convey my decisions/opinions to other parties.
  3. I am aware of political implications of sensitive decision-making in a political arena.
  4. I use networking and teamwork to facilitate decision-making.
  5. None of the above.


* 5.Please select all of the tasks you have performed as regular and recurring part of your job assignments. Check all that apply
  1. Search files, documents or other sources for informational materials.
  2. Search for and locate records presumed lost or misplaced.
  3. Conduct personal inquiries or searches to obtain information from a number of different offices and personnel.
  4. Interpret and apply regulations dealing with records maintenance, storage, retrieval, retirement and destruction.
  5. Plan, coordinate, and establish work-tracking systems to monitor action items and deadlines.
  6. Design and implement new or revised administrative procedures to meet organizational needs.
  7. Analyze proposed and existing processes and methods, identify problems or issues, devise options, and recommend solutions.
  8. Review existing processes and procedures for compliance with existing laws, regulations or program compliance requirements.
  9. Monitor office budgets and/or allocated funds.
  10. Maintaining, coordinating and prioritizing supervisor’s calendar.
  11. Planning, organizing, and coordinating travel arrangements.
  12. Planning, organizing, and coordinating meetings.
  13. Planning, organizing, and coordinating conferences.
  14. Establishing and maintaining office files.
  15. Organizing the flow of clerical work processes in the office.
  16. Designs and implements new or revised correspondence procedures to meet organizational needs.
  17. Coordinate work schedules to ensure adequate office coverage.
  18. Sets workload priorities for subordinate staff.
  19. None of the above.


* 6.Choose the statement that most closely represents your experience in coordinating the administrative work of day-to-day office functions.
  1. I am considered an authority in drafting and preparing correspondence for review and signature and in handling multiple actions including coordinating the work with other offices as required. This is typically characterized by: answering phone calls and referring persons to appropriate subject matter personnel; complete reports for delinquent correspondence, prepare status reminders, and insure for proper approvals/ signatures; follow-up on pending or required correspondence actions.
  2. I independently handle routine activities in my assigned organization characterized by answering phones, referring calls, and assisting or informing other employees about office procedures and requirements. Answering requests, and prepares reports.
  3. I typically provide support to my supervisor on routine matters and day-to-day activities. This is characterized by answering phone, referring calls, maintaining files, directing visitors or other employees to appropriate office or person for assistance, maintaining databases, correcting correspondence, and preparing reports.
  4. Under direction or guidance, I provide support to specialists on routine matters and day-to-day activities. This is characterized by answering phone, referring calls, maintaining files, directing visitors or other employees to appropriate office or person for assistance.
  5. I do not have experience as described in any of the choices above.


* 7.Please indicate the types of filing systems you have experience with.
  1. I have filed and arranged records alphabetically.
  2. I have filed and arranged records chronologically.
  3. I have filed and arranged records numerically.
  4. I have filed and arranged records by subject matter category.
  5. I have filed and arranged records by cross-referencing.
  6. None of the above.


* 8.Please select the responses that describe your records management experience.
  1. Consolidate new material with previously filed material.
  2. Assigns incoming and outgoing technical correspondence and documents with a numeric file classification.
  3. Conduct extensive searches from several indexes and historical records.
  4. Performs related file functions such as processing outgoing materials, using applicable retention and disposal authorities.
  5. Screens and separates materials related to special project or programs.
  6. Classify, cross reference and index subject matters in varying formats.
  7. Routes correspondence by assigning the appropriate routing code.
  8. Prepares a log, index, or synopsis of contents prior to routing to appropriate office for action.
  9. Maintains up-to-date master file (s) of all administrative circulars, notices and publications.
  10. Maintains records related to Privacy Act Information and/or Sensitive Information using appropriate retention and disposal methods for each.
  11. Classifies incoming correspondence and assigns the documents to the subject matter expert for responses and/or action.
  12. Recognizes proper coding to determine if documents are filed correctly.
  13. Identifies sensitive, confidential, restricted, fax, c-file, incoming, and outgoing documents.
  14. None of the above


* 9.Please select the choice(s) below that demonstrates your ability to communicate orally.
  1. Experience as a receptionist or answering the telephone
  2. Experience serving as a point of contact for other clerical personnel on procedural matters
  3. Experience serving as a liaison in which contact is made with a variety of individuals for the purpose of conveying information
  4. Experience responding to inquiries or requests for information
  5. Experience explaining non-technical information
  6. Experience contacting others to obtain information
  7. None of the above


* 10.Please select the choice(s) that best describes your experience with whom you interact.
  1. Directors, Senior Executive Officers/Chief Executive Officers
  2. Managers/Supervisors
  3. Congressional contacts
  4. Other federal agencies
  5. State or local government representatives
  6. Members of the news media
  7. Special interest groups
  8. Individuals within or outside of the organization
  9. None of the above


* 11.Please select the choice(s) below that best reflects your level of experience interacting with individuals within an office setting or as a team member.
  1. I have served as a spokesperson for an organizational group or team.
  2. I have facilitated communications and activities between office groups or individuals.
  3. I have presented, defended, or negotiated needs or problems with office staff or management.
  4. I have regularly served as a consultant to peers, office staff, or management on administrative, clerical, or programmatic issues.
  5. I have not performed any of the tasks listed above.


* 12.I have experience working with confidential and sensitive matters in a professional work environment
  1. Yes
  2. No


* 13.Select the response that best reflects your experience working in an office support position that required establishing priorities and meeting time constraints.
  1. I have served as the primary office support position that routinely collaborated with others and adjusted multiple priorities to generate results under time-critical deadlines.
  2. I have experience in an office support position that routinely required adjusting administrative workloads and resources to meet shifts in priorities.
  3. I have experience generating products or services in a work environment that routinely was subjected to time sensitive priorities and deadlines.
  4. I have completed training in time management, but have not been employed in a situation that routinely required responding to critical deadlines.
  5. None of the above.


* 14.Have you recorded minutes during meetings?
  1. Yes
  2. No


* 15.Please select the response(s) that best reflects your work experience organizing, monitoring and/or facilitating the workflow of an office.
  1. Scheduling appointments
  2. Maintaining supervisor’s calendar
  3. Making travel arrangements
  4. Setting up meetings
  5. Setting up conferences
  6. Serving as timekeeper
  7. Ordering supplies
  8. Maintaining office files
  9. Establishing office procedures
  10. Routing mail
  11. Keeping staff informed of suspense dates
  12. Keeping supervisor updated on administrative matters, conferences, briefings, meetings of major importance
  13. Tracking expenses for the budget
  14. Coordinating training and employee development, preparing training forms and/or coordinating with the training office
  15. Processing personnel actions (i.e. awards, performance evaluations, etc)
  16. None of the above


* 16.Please select the response(s) that best reflects your experience working in an office with diverse responsibilties.
  1. Facility operations
  2. Fleet (vehicle) operations
  3. Warehouse/Supplies
  4. Property operations
  5. Library management/Printing
  6. Reproduction/Support
  7. Mail operations
  8. Property policy
  9. None of the above


* 17.I have experience scanning hard-copies of documents into electronic format and organizing them.
  1. Yes
  2. No


* 18.Please select the software application(s) that you are proficient in (proficient means you understand and utilize a major part of the system's functionality/capabilities).
  1. Microsoft Word
  2. Other word processing software such as WordPerfect, WordPro, etc
  3. Microsoft Power Point
  4. Other presentation software such as CorelDraw, Freelance Graphic, etc
  5. E-mail (i.e. Lotus Notes, GroupWise, Microsoft Outlook, etc.)
  6. Microsoft Access
  7. Microsoft Excel
  8. Other data management/spreadsheet software such as Lotus 1-2-3, Lotus Approach, Peachtree, etc.
  9. Other Applications including Government systems and commercial off-the-shelf (COTS) systems
  10. None of the above


* 19.I have experience utilizing the computer for the following activities.
  1. Creating, editing, printing, retrieving and/or manipulating files
  2. Editing and reformatting electronic drafts
  3. Revising existing databases or spreadsheets
  4. Producing documents requiring complex/varied formats such as graphics or tables within text
  5. Producing documents that include charts and/or graphs using presentation software
  6. None of the above


* 20.Select the response that best describes your highest level of skill and proficiency in editing documents for final production.
  1. I have routinely edited content, grammar, style and presentation of multi-formatted documents with technical and visual information to improve the intended audience’s understanding and acceptance of the topics presented.
  2. I have routinely edited formal correspondence and official documents to improve content and clarity by changing grammar, style and tone without supervisory guidance.
  3. I have occasionally edited program documents to clarify points, eliminate redundancies, and ensure compliance with established formats for final review by my supervisor.
  4. I have edited documents for proper grammar and sentence structure.
  5. I have completed courses and/or training in editing, but have not been required to perform this function as part of my job.
  6. None of the above


* 21.Please select the one response that best describes your experience utilizing the correct grammar, spelling, punctuation, and required formats in writing and editing correspondence, reports, briefing papers, etc.
  1. I have composed/prepared formal or official documents in final format for non-routine correspondence.
  2. I have composed/prepared documents for routine correspondence such as responses for common requests or questions.
  3. I have reviewed, and/or edited correspondence/documents for clarity, coherence, grammar, and spelling in compliance with approved correspondence procedures.
  4. I have prepared office correspondence, as directed, using form letters or examples of previous correspondence.
  5. I have received instructions and/or training in the functions, but have not performed them on the job.
  6. None of the above.


Grade: 05
* 1.GS-5 - Choose one answer which best describes your education and/or experience as related to the basic qualification requirements for this position.
  1. I have 1 year of specialized experience which involved: receiving, screening, referring visitor/phone calls; responding to inquiries verbally and in writing; arranging meetings, travel, hotel; reviewing correspondence for grammar, punctuation, format; establishing files/records; typing a variety of products
  2. I have completed 4 years of study in any field above the high school level in an accredited college or university
  3. I have a combination of experience (less than 1 year of specialized experience as described above), and post high school education beyond the second year which combined meet the education and experience requirements
  4. I do not meet the education and/or experience as described above


* 2.Do you possess a typing skill of at least 40 wpm
  1. Yes
  2. No


* 3.From the following list, please select the type(s) of administrative processes for which you have provided expert advice and technical guidance. (Check all that apply)
  1. Recording/approval of time and attendance records
  2. Procurement of goods and services
  3. Credit card purchase of supplies or equipment
  4. Preparation of Requests for Personnel Action (SF-52s)
  5. Use of automated accounting/finance systems
  6. Use of automated correspondence control systems
  7. None of the above


* 4.Please select the statement(s) that describe your experience in dealing with working relationships and sensitive issues. (Check all that apply)
  1. I have displayed diplomacy and tact in handling sensitive issues.
  2. I have negotiated solutions to difficult problems through knowledge of issue and ability to convey my decisions/opinions to other parties.
  3. I am aware of political implications of sensitive decision-making in a political arena.
  4. I use networking and teamwork to facilitate decision-making.
  5. None of the above.


* 5.Please select all of the tasks you have performed as regular and recurring part of your job assignments. Check all that apply
  1. Search files, documents or other sources for informational materials.
  2. Search for and locate records presumed lost or misplaced.
  3. Conduct personal inquiries or searches to obtain information from a number of different offices and personnel.
  4. Interpret and apply regulations dealing with records maintenance, storage, retrieval, retirement and destruction.
  5. Plan, coordinate, and establish work-tracking systems to monitor action items and deadlines.
  6. Design and implement new or revised administrative procedures to meet organizational needs.
  7. Analyze proposed and existing processes and methods, identify problems or issues, devise options, and recommend solutions.
  8. Review existing processes and procedures for compliance with existing laws, regulations or program compliance requirements.
  9. Monitor office budgets and/or allocated funds.
  10. Maintaining, coordinating and prioritizing supervisor’s calendar.
  11. Planning, organizing, and coordinating travel arrangements.
  12. Planning, organizing, and coordinating meetings.
  13. Planning, organizing, and coordinating conferences.
  14. Establishing and maintaining office files.
  15. Organizing the flow of clerical work processes in the office.
  16. Designs and implements new or revised correspondence procedures to meet organizational needs.
  17. Coordinate work schedules to ensure adequate office coverage.
  18. Sets workload priorities for subordinate staff.
  19. None of the above.


* 6.Choose the statement that most closely represents your experience in coordinating the administrative work of day-to-day office functions.
  1. I am considered an authority in drafting and preparing correspondence for review and signature and in handling multiple actions including coordinating the work with other offices as required. This is typically characterized by: answering phone calls and referring persons to appropriate subject matter personnel; complete reports for delinquent correspondence, prepare status reminders, and insure for proper approvals/ signatures; follow-up on pending or required correspondence actions.
  2. I independently handle routine activities in my assigned organization characterized by answering phones, referring calls, and assisting or informing other employees about office procedures and requirements. Answering requests, and prepares reports.
  3. I typically provide support to my supervisor on routine matters and day-to-day activities. This is characterized by answering phone, referring calls, maintaining files, directing visitors or other employees to appropriate office or person for assistance, maintaining databases, correcting correspondence, and preparing reports.
  4. Under direction or guidance, I provide support to specialists on routine matters and day-to-day activities. This is characterized by answering phone, referring calls, maintaining files, directing visitors or other employees to appropriate office or person for assistance.
  5. I do not have experience as described in any of the choices above.


* 7.Please indicate the types of filing systems you have experience with.
  1. I have filed and arranged records alphabetically.
  2. I have filed and arranged records chronologically.
  3. I have filed and arranged records numerically.
  4. I have filed and arranged records by subject matter category.
  5. I have filed and arranged records by cross-referencing.
  6. None of the above.


* 8.Please select the responses that describe your records management experience.
  1. Consolidate new material with previously filed material.
  2. Assigns incoming and outgoing technical correspondence and documents with a numeric file classification.
  3. Conduct extensive searches from several indexes and historical records.
  4. Performs related file functions such as processing outgoing materials, using applicable retention and disposal authorities.
  5. Screens and separates materials related to special project or programs.
  6. Classify, cross reference and index subject matters in varying formats.
  7. Routes correspondence by assigning the appropriate routing code.
  8. Prepares a log, index, or synopsis of contents prior to routing to appropriate office for action.
  9. Maintains up-to-date master file (s) of all administrative circulars, notices and publications.
  10. Maintains records related to Privacy Act Information and/or Sensitive Information using appropriate retention and disposal methods for each.
  11. Classifies incoming correspondence and assigns the documents to the subject matter expert for responses and/or action.
  12. Recognizes proper coding to determine if documents are filed correctly.
  13. Identifies sensitive, confidential, restricted, fax, c-file, incoming, and outgoing documents.
  14. None of the above


* 9.Please select the choice(s) below that demonstrates your ability to communicate orally.
  1. Experience as a receptionist or answering the telephone
  2. Experience serving as a point of contact for other clerical personnel on procedural matters
  3. Experience serving as a liaison in which contact is made with a variety of individuals for the purpose of conveying information
  4. Experience responding to inquiries or requests for information
  5. Experience explaining non-technical information
  6. Experience contacting others to obtain information
  7. None of the above


* 10.Please select the choice(s) that best describes your experience with whom you interact.
  1. Directors, Senior Executive Officers/Chief Executive Officers
  2. Managers/Supervisors
  3. Congressional contacts
  4. Other federal agencies
  5. State or local government representatives
  6. Members of the news media
  7. Special interest groups
  8. Individuals within or outside of the organization
  9. None of the above


* 11.Please select the choice(s) below that best reflects your level of experience interacting with individuals within an office setting or as a team member.
  1. I have served as a spokesperson for an organizational group or team.
  2. I have facilitated communications and activities between office groups or individuals.
  3. I have presented, defended, or negotiated needs or problems with office staff or management.
  4. I have regularly served as a consultant to peers, office staff, or management on administrative, clerical, or programmatic issues.
  5. I have not performed any of the tasks listed above.


* 12.I have experience working with confidential and sensitive matters in a professional work environment
  1. Yes
  2. No


* 13.Select the response that best reflects your experience working in an office support position that required establishing priorities and meeting time constraints.
  1. I have served as the primary office support position that routinely collaborated with others and adjusted multiple priorities to generate results under time-critical deadlines.
  2. I have experience in an office support position that routinely required adjusting administrative workloads and resources to meet shifts in priorities.
  3. I have experience generating products or services in a work environment that routinely was subjected to time sensitive priorities and deadlines.
  4. I have completed training in time management, but have not been employed in a situation that routinely required responding to critical deadlines.
  5. None of the above.


* 14.Have you recorded minutes during meetings?
  1. Yes
  2. No


* 15.Please select the response(s) that best reflects your work experience organizing, monitoring and/or facilitating the workflow of an office.
  1. Scheduling appointments
  2. Maintaining supervisor’s calendar
  3. Making travel arrangements
  4. Setting up meetings
  5. Setting up conferences
  6. Serving as timekeeper
  7. Ordering supplies
  8. Maintaining office files
  9. Establishing office procedures
  10. Routing mail
  11. Keeping staff informed of suspense dates
  12. Keeping supervisor updated on administrative matters, conferences, briefings, meetings of major importance
  13. Tracking expenses for the budget
  14. Coordinating training and employee development, preparing training forms and/or coordinating with the training office
  15. Processing personnel actions (i.e. awards, performance evaluations, etc)
  16. None of the above


* 16.Please select the response(s) that best reflects your experience working in an office with diverse responsibilties.
  1. Facility operations
  2. Fleet (vehicle) operations
  3. Warehouse/Supplies
  4. Property operations
  5. Library management/Printing
  6. Reproduction/Support
  7. Mail operations
  8. Property policy
  9. None of the above


* 17.I have experience scanning hard-copies of documents into electronic format and organizing them.
  1. Yes
  2. No


* 18.Please select the software application(s) that you are proficient in (proficient means you understand and utilize a major part of the system's functionality/capabilities).
  1. Microsoft Word
  2. Other word processing software such as WordPerfect, WordPro, etc
  3. Microsoft Power Point
  4. Other presentation software such as CorelDraw, Freelance Graphic, etc
  5. E-mail (i.e. Lotus Notes, GroupWise, Microsoft Outlook, etc.)
  6. Microsoft Access
  7. Microsoft Excel
  8. Other data management/spreadsheet software such as Lotus 1-2-3, Lotus Approach, Peachtree, etc.
  9. Other Applications including Government systems and commercial off-the-shelf (COTS) systems
  10. None of the above


* 19.I have experience utilizing the computer for the following activities.
  1. Creating, editing, printing, retrieving and/or manipulating files
  2. Editing and reformatting electronic drafts
  3. Revising existing databases or spreadsheets
  4. Producing documents requiring complex/varied formats such as graphics or tables within text
  5. Producing documents that include charts and/or graphs using presentation software
  6. None of the above


* 20.Select the response that best describes your highest level of skill and proficiency in editing documents for final production.
  1. I have routinely edited content, grammar, style and presentation of multi-formatted documents with technical and visual information to improve the intended audience’s understanding and acceptance of the topics presented.
  2. I have routinely edited formal correspondence and official documents to improve content and clarity by changing grammar, style and tone without supervisory guidance.
  3. I have occasionally edited program documents to clarify points, eliminate redundancies, and ensure compliance with established formats for final review by my supervisor.
  4. I have edited documents for proper grammar and sentence structure.
  5. I have completed courses and/or training in editing, but have not been required to perform this function as part of my job.
  6. None of the above


* 21.Please select the one response that best describes your experience utilizing the correct grammar, spelling, punctuation, and required formats in writing and editing correspondence, reports, briefing papers, etc.
  1. I have composed/prepared formal or official documents in final format for non-routine correspondence.
  2. I have composed/prepared documents for routine correspondence such as responses for common requests or questions.
  3. I have reviewed, and/or edited correspondence/documents for clarity, coherence, grammar, and spelling in compliance with approved correspondence procedures.
  4. I have prepared office correspondence, as directed, using form letters or examples of previous correspondence.
  5. I have received instructions and/or training in the functions, but have not performed them on the job.
  6. None of the above.


Grade: All Grades
* 1.Do you understand that you must submit a COMPLETE and DETAILED on-line resume for this announcement and that failure to submit a complete and detailed on-line resume will result in you not being considered for this position? The on-line resume is completed during the registration process and is separate from your answers to vacancy announcement-specific questions.
  1. Yes
  2. No


Your complete and detailed on-line resume MUST include, at a minimum, the following information for each work experience, including military service (prepare a separate entry for each job): 1) Job Title (including series and grade if Federal job); 2) Hours per week; 3) Salary; 4) Starting and ending dates (month and year); 5) Employer's name and address; 6) Supervisor's name and phone number and whether we may contact your current supervisor; 7) Duties and accomplishments. Also include: 1) High School name, city, state, zip code if known, and date of diploma or GED; 2) College or university names, city, state, and zip code if known, majors and type and year of any degrees received (if no degree, show total credits earned and indicate whether semester or quarter hours); 3) list of job related training courses, skills, certificates and licenses, honors, awards, special accomplishments, membership in professional or honor societies, etc. Please make sure you read the vacancy announcement thoroughly to see if there is any additional supporting documentation required.

I will provide a copy of my college transcripts or equivalent document by the closing date of this announcement to validate my successful completion of the education requirements as described in the vacancy announcement.

You WILL NOT be considered for this announcement if you fail to submit ALL the applicable required documentation listed under the "How To Apply" tab (i.e. transcripts,DD-214's, SF-15, VA letter, SF-50's, PE Registration, etc.) by the CLOSING DATE of this announcement. Please call the Human Resources Office phone number listed on this announcement for clarification or further information.

You are applying under the Delegated Examining announcement. If you want to be considered under the concurrent Merit Promotion announcement, you must submit a separate application under that announcement. For more information, see "Who May Apply" section of the vacancy announcement. Please call the Human Resources Office phone number listed on this announcement for clarification or further information.

* 2.VETERANS: Do you know that if you are eligible for consideration as a 30% or more Disabled Veteran or under Veterans Employment Opportunity Act-VEOA (5 or 10-point preference eligible OR veteran with 3 or more years of active duty and honorable discharge), you can also be considered under the concurrent merit promotion announcement stated in JOB SUMMARY section of announcement by submitting a separate application and all required documentation under the concurrent merit promotion announcement.
  1. Yes
  2. Not Applicable


* 3.Where did you learn about this vacancy?
  1. Asianlife.com
  2. Diversenote.com
  3. NativeAmericanJobs.com
  4. WorkplaceDiversity.com
  5. Department of Veterans Affairs/Vocational Rehabilitation and Employment
  6. Division of Vocational Rehabilitation (DVR)
  7. National Society of Black Engineers (NSBE)
  8. Hispanic Association of Colleges and Universities (HACU)
  9. Historically Black Colleges and Universities (HBCU)
  10. Tribal Colleges and Universities (TCU)
  11. Society of Hispanic Professional Engineers (SHPE)
  12. Referral from a Professor or Academic Advisor
  13. Referral from a College/University Career Placement Office
  14. Referral from a Professional Organization
  15. Job/Career Fair
  16. Referral from a friend or family member
  17. Reclamation Employee
  18. Reclamation Internet Site
  19. Referral from a State or Local government
  20. Referral from another Federal Agency/employee
  21. OPM USAJOBS Internet Site
  22. Other Internet Site
  23. Other


* 4.If you selected OTHER as your response to the question above, please elaborate on your answer.
Maximum length of 250 characters.






This is a Federal job application system. Providing false information, creating fake IDs, or failing to answer all questions truthfully and completely may be grounds for not hiring, for disbarment from Federal employment, or for dismissal after the applicant begins work. Falsifying a Federal job application, attempting to violate the privacy of others, or attempting to compromise the operation of this system may be punishable by fine or imprisonment (US Code, Title 18, section 1001).