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Vacancy Questions Preview

Vacancy Questions Preview

Grade: All Grades
* 1.I understand that the responses provided in this questionnaire must be fully supported in my online resume. I further understand that my resume must provide detailed descriptions and/or examples of my knowledge, skill, and abilities as required in the vacancy announcement and that my failure to do so, may result in my being rated "Ineligible" or "Not Qualified" for this position.
  1. Yes
  2. No


* 2.Are you a current NETL Federal Career/Career Conditional employee?
  1. Yes
  2. No


Mastery of advanced Information Technology principles, methods, standards, and practices required to develop and interpret policies, procedures, and strategies for systems planning and delivery of information technology services.

* 3.Select the statement that best reflects your experience in advising other IT experts, business owners, management and leading project teams on a variety of situations and issues that involve applying or adapting new theories, concepts, principals, standards, methods or practices.
  1. I have been an IT professional assigned to support components of enterprise wide initiative, assigned formal responsibility of a short term, specific task.
  2. I have been an IT professional assigned to multiple teams as a key member with responsibility for carrying out enterprise wide initiatives that have spanned several months.
  3. I have been a Team Lead of predefined enterprise wide initiatives that required me to gather and analyze business requirements, maintain the schedule, report progress and assure the quality of the work performed.
  4. I have been a Project Manager/Team Lead with responsibility for carrying out one or more enterprise wide initiatives that have spanned 12 months or more. I have been responsible for negotiating the scope of the project, establishing budgets, tracking and reporting on expenditures, costs and progress through key milestones. I have directed assigned staff including those from other disciplines other than the IT organization e.g., functional staff, users, and or contractor staff and briefed management on status.
  5. None of the above.


* 4.Worked with vendors and industry partners to maintain awareness of new and emerging technology products and capabilities.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


Knowledge of procurement policies and procedures in order to serve as a Federal COR over contracts/tasks.

* 5.Applies knowledge of contract management activities, including developing cost estimates, project plans and schedules, and performance reviews.
  1. I have had no education, training, or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager, or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


Mastery of project management principles, methods, and practices in order to serve as project manager for installation, configuration, testing, implementation, maintenance, and enhancements to NETL desktop systems, and NETL helpdesk support services.

* 6.What areas of project management experience do you have? Select all that apply.
  1. Developed project management plans.
  2. Managed through all project life-cycle phases from initiation to close out & transition.
  3. Coordinated project with other functional areas.
  4. Monitored project progress and managed delays to implementation schedule.
  5. Manage change requests.
  6. Assessed hardware and software requirements.
  7. Determined project staffing or budget requirements.
  8. Coordinated with vendors.
  9. Evaluated vendor proposals.
  10. Developed business cases to obtain approval for projects.
  11. None of the above.


Mastery of the knowledge of Federal or similar commercial IT infrastructure, security requirements, and information assurance policies, standards, and guidelines to ensure their rigorous application in the performance of customer support assignments.

* 7.Select the best response that best describes your experience managing and directing the maintenance, security, enhancements, and development of new web based sites and applications, including Microsoft SharePoint sites.
  1. I have not had education, training, or experience in performing this task.
  2. I have had education or training or experience in performing this task, but have not yet performed it on the job.
  3. I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  4. I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  5. I am considered an expert in performing this task. I have supervised performance of this task or is normally the person who is consulted by other workers to assist them in doing this task because of my expertise.


Knowledge of customer support principles, concepts, methods, and standards as well as service performance requirements, i.e., Service Level Agreements (SLA).

* 8.Select the response that best describes your experience negotiating, monitoring and managing Service Level Agreements (SLA) to ensure high quality customer service.
  1. I have limited experience in performing this activity. I have had exposure to the activity but would require guidance, instruction, or experience to perform at a satisfactory level.
  2. I do not have experience or demonstrated capability in performing this activity.
  3. I have a fair amount of experience and a fair amount of demonstrated capability in performing this activity. I can perform this activity satisfactorily but could benefit from additional guidance, instruction, or experience to perform this activity more effectively.
  4. I have considerable experience and considerable demonstrated capability in performing this activity. I can perform this activity independently and effectively.
  5. I have extensive experience and extensive demonstrated capability in performing this activity. I am considered an expert; I am able to train or assist others; and my work is typically not reviewed by a supervisor. I have received verbal and/or written recognition from others in carrying out the activity.


Skills in Web-based information services and E-Government operations required to evaluate, recommend, plan, coordinate, implement, install, maintain, and administer web-based systems, services, research tools, and e-government operations.

* 9.Conducts studies, evaluates findings, and makes recommendations to management concerning potential improvements in the way information technology is applied to business functions.
  1. I have had no education, training or experience in performing this task/compentency.
  2. i have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 10.Perform needs analysis to define opportunities for new or improved information systems.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job
  3. I have performed this task/competency on the job, with close supervision from a supervision or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


Skill in interpersonal communications both orally and in writing to communicate complex technical requirements to non-technical personnel, to report on and respond to customer requests, develop technical presentations, and communicate technical directions to contractor staff.

* 11.From the list below select the response(s) that best reflect your experience as it pertains to presentation/communication skills. Select all that apply.
  1. Communicated technical information to internal or external audiences.
  2. Persuaded others to accept findings, recommendations, changes, alternative viewpoints, or to take a particular course of action.
  3. Interviewed employees or managers to acquire specific programmatic and/or technical information.
  4. Conducted training sessions with diverse audiences with different levels of comprehension.
  5. Communicated organizational strategies, goals, objectives, or priorities on a regular basis.
  6. None of the above.


* 12.Which of the following best describes your experience in negotiating with diverse or competing groups to accept a single business proposal or solution with organization-wide impact?
  1. I have not had education, training or experience in performing this task.
  2. I have had education or training in performing this task, but have not yet performed it on the job.
  3. I have performed this task on the job, with close supervision from supervisor or senior employee.
  4. I have performed this task as a regular part of the job, independently and usually without review by supervisor or senior employee.
  5. I have supervised performance of this task and/or I have trained others in performance and/or am normally consulted by others as an expert for assistance in performing this task.


* 13.If you fail to answer this question, you will be disqualified from consideration for this position. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled. I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that I will not be considered for employment if I do not respond "yes" to this certification item.
  1. Yes, I certify/understand the information provided above.
  2. No. I do not certify/understand the information provided above.