Skip Navigation

Vacancy Questions Preview

Vacancy Questions Preview

Grade: All Grades
* 1.Select the option that best reflects how you first became aware of this position.
  1. At a college job fair or professional organizational event
  2. Referral from a professional organization
  3. College placement office
  4. Referral from a state or local agency
  5. OPM 's USAJOBS job board
  6. Internet job board (other than USAJOBS)
  7. Magazine or newspaper advertisement
  8. Referral from another Federal agency or Federal employee
  9. Other


* 2.I understand submission of supporting documentation, e.g., transcripts, DD 214, SF-50, may be required for this position. I also understand that my application will not be considered if the required supporting documentation is not submitted or is not submitted in accordance with the time frames indicated in the announcement.
  1. True
  2. False


* 3.Select the choice that best describes your specialized experience.
  1. I have one full year (52 weeks) or more of specialized experience equivalent in responsibility and scope to the GS-08 level as described below.
  2. I do not have one full year of specialized experience equivalent to the definition as described below.


Specialized experience is defined as: providing clerical support including skill in scheduling meetings and appointments, proofreading, knowledge of computer software (MS Word, Excel, PowerPoint, Google), travel (international and domestic), training, filing, presentation and conference coordination and tracking day-to-day activities to increase the efficiency of the office.

* 4.For this position you must be able to type 40 wpm . You MUST submit a certificate of proficiency dated with the past 3 years. Do you possess a typing skill of at least 40 wpm? NOTE: If you answer yes to this question, YOU MUST DOCUMENT YOUR TYPING SPEED ON YOUR RESUME or attach a certificate of proficiency dated within the past 3 years. Failure to provide this information WILL result in your being deemed ineligible.
  1. Yes
  2. No


* 5.Select the statement that best describes your highest level of experience and/or training in using word processing software (e.g. Microsoft Word).
  1. I have no experience, education, or training in performing this task.
  2. I have completed formal education or training in performing this task, but have not yet performed it on the job.
  3. I have performed this task on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task as a regular part of the job, independently and usually without review by a supervisor or senior employee.
  5. I have performed this task as a central or major part of my job. I have performed it routinely and have trained others in performance of this task and/or others have consulted me for assistance due to my expertise in the performance of this task.


* 6.Select the statement that best describes your highest level of experience and/or training in using spreadsheet software(e.g. Microsoft Excel).
  1. I have no experience, education, or training in performing this task.
  2. I have completed formal education or training in performing this task, but have not yet performed it on the job.
  3. I have performed this task on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task as a regular part of the job, independently and usually without review by a supervisor or senior employee.
  5. I have performed this task as a central or major part of my job. I have performed it routinely and have trained others in performance of this task and/or others have consulted me for assistance due to my expertise in the performance of this task.


* 7.Select the statement that best describes your highest level of experience and/or training in using presentation software (e.g. Microsoft PowerPoint).
  1. I have no experience, education, or training in performing this task.
  2. I have completed formal education or training in performing this task, but have not yet performed it on the job.
  3. I have performed this task on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task as a regular part of the job, independently and usually without review by a supervisor or senior employee.
  5. I have performed this task as a central or major part of my job. I have performed it routinely and have trained others in performance of this task and/or others have consulted me for assistance due to my expertise in the performance of this task.


* 8.Select the statement that best describes your highest level of experience and/or training in using Google (Gmail) or similar email package.
  1. I have no experience, education, or training in performing this task.
  2. I have completed formal education or training in performing this task, but have not yet performed it on the job.
  3. I have performed this task on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task as a regular part of the job, independently and usually without review by a supervisor or senior employee.
  5. None of the above.


* 9.Secretaries may compose non-technical correspondence for a variety of issues and subjects. From the choices below, please select the one that best describes your experience.
  1. I have written general replies to inquiries; and/or I have developed standard forms used by office staff; and/or I have prepared agendas for meetings; and/or I have ensured proper format and grammar for outgoing correspondence; and/or I have composed memorandums informing staff of office events.
  2. I have prepared minutes and notes for staff meetings, hearings, and other gatherings; and/or I have developed itineraries for conferences; and/or I have developed and written office procedures; and/or I have reviewed written work of lower level subordinates for grammar and format; and/or I have gathered and summarized background information for supervisor.
  3. I have written executive correspondence; and/or I have established format for reports and other documents used by the organization; and/or I have prepared agendas/programs for conferences as discussed in planning meetings; and/or I have assisted a staff member in researching and preparing a congressional; and/or I have compiled statistical tables with paraphrased narrative explanations.
  4. None of the above.


* 10.Select the statement that best describes your highest level of experience communicating with customers and colleagues.
  1. I have received training for this task either on the job or through formal classes, but have not yet performed it on the job.
  2. I routinely communicate with internal customers and colleagues and follow-up on all inquiries/requests for action.
  3. On my own initiative, I have communicated with both internal and external customers and colleagues in order to provide or gather information.
  4. I routinely communicate with all levels of colleagues and customers, including high-level officials, in order to provide or gather information.
  5. None of the above.


* 11.Select the types of experience you have had with communicating orally.
  1. I have explained administrative processes, policies and procedures to staff members.
  2. I have given presentations to colleagues during staff meetings or team meetings.
  3. I have given presentations to senior staff within my organization.
  4. I have responded to general inquries from individuals within and outside of my organization.
  5. None of the above.


* 12.Select the statements that describe your experience in preparing written material.
  1. I have written administrative/technical documents for my supervisor's signature on routine interoffice communications.
  2. I have written standard operating procedures for the office.
  3. I have written responses to inquiries from outside of my organization.
  4. I have reviewed and edited administrative/technical documents written by others for accuracy, grammer, punctuation, organization and appropriateness for intended audiences.
  5. I have drafted certifications, notices and procedural orders and other technical documents in accordance with requirements.
  6. None of the above


* 13.Select the statements that describe your experience with written legal communication.
  1. I have experience reviewing legal periodicals for items of interest and distributing to staff, if appropriate.
  2. I have experience assembling exhibits, affidavits and legal documents according to established office policy and procedures.
  3. I have experience with the document filings process in a legal environment.
  4. I have experience assisting in the preparation of the final official record and preparing record and documents for certification of record.
  5. I have experience reviewing legal documents prepared by staff for conformance with establised guidelines and requirements.
  6. I have experience preparing subpoenas and similar documents in accordance with prescribed format for legal documents.
  7. None of the above.


* 14.Secretaries coordinate the workflow of the office by assuring day-to-day operations and non routine activities are performed in a timely manner. They also devise new methods/procedures that will enhance the smooth operation of the office. From the choices below, please select the one that best describes your experience.
  1. I have adjusted and distributed the workload of lower level staff for a long term project; and/or I have monitored work of lower level staff, ensuring deadlines were met; and/or I have monitored and kept the supervisor abreast of the cost center budget, ensuring any budget concerns or issues were addressed for planning future purchases.
  2. I have evaluated software/hardware and made recommendation for selections; and/or I have provided assistance to individual staff members/supervisors in completing projects in crisis situations; and/or I have developed procedures and file system(s) for the office.
  3. I have coordinated a conference to include tasks such as researching various sites for selection, making travel and hotel arrangements for participants, coordinating training for participants, and preparing conference material/information, etc.; and/or I have evaluated and selected software/hardware for the office.
  4. I have made travel arrangements for staff; and/or I have maintained supervisor's calendar; and/or I have reserved conference rooms for meetings; and/or I have maintained tracking system of office expenditures/budget; and/or on request from staff, I have gathered information for special projects; and/or I have processed time and attendance sheets.
  5. I have trained fellow employees and subordinates; and/or I have established deadlines and priorities; and/or I have made changes where necessary for the accomplishment of day-to-day work; and/or I have reviewed work of lower level subordinates and provided instruction in developing their skills.
  6. None of the above.


* 15.Have you had experience leading a team of administrative support staff in an office environment?
  1. Yes
  2. No


* 16.Do you have experience working at an Office Director level or above of an organization that demanded working with minimal supervision, taking initiative, and constant juggling of priorities?
  1. Yes
  2. No


* 17.Select the response that best reflects your experience working in an office support position that required establishing priorities and meeting time constraints.
  1. I have served in the primary office support position that routinely collaborated with others and adjusted multi priorities to generate results under time-critical deadlines.
  2. I have experience in an office support position that routinely required adjusting administrative workloads and resources to meet shifts in priorities.
  3. I have experience generating products or services in a work environment that routinely was subjected to time sensitive priorities and deadlines.
  4. I have completed training in time managements, but have not been employed in a situation that routinely required responding to critical deadlines.
  5. None of the above.


* 18.Secretaries receive all visitors and telephone calls. From the choices below, please select the one that best describes your experience.
  1. I have answered general inquiries/questions and determined where to direct callers for further assistance; and/or I have advised supervisors in a timely manner of issues effecting work; and/or I have advised individuals when appointments needed to be rescheduled, arranging for a mutually convenient time.
  2. I have answered administrative/technical questions from management; and/or I have resolved complaints/discrepancies involving work areas and other section/division/3rd party; and/or I have communicated extensive policy requirements.
  3. I have screened calls for management officials; and/or I have resolved minor complaints impacting work areas; and/or I have reduced the workload of staff members by providing assistance to callers or visitors on non-technical issues; and/or I have provided input on issues impacting the operations of the office; and/or I have researched and explained methods, regulations, or procedures to the public; and/or I have trained lower level subordinates in office procedures.
  4. None of the above.


* 19.Select the administrative travel activities you have performed as a regular part of your job.
  1. Arranged transportation and hotel reservations for senior level and division staff.
  2. Prepared travel itineraries for senior level and division staff.
  3. Prepared travel vouchers and reports.
  4. Submitted staff training requests associated with travel.
  5. None of the above


* 20.Select the administrative support activities that you have performed or currently perform as a regular part of your job.
  1. Makes travel arrangements for office staff.
  2. Prepares training requests for staff members.
  3. Arranges for conferences and meetings
  4. Maintains appointment calendar for supervisor.
  5. Screens callers/visitors to the office.
  6. Maintains office files and records for proper retention and disposition.
  7. None of the above.


* 21.Which statement best describes your typical experience in meeting multiple deadlines.
  1. I frequently have to ask for extensions in order to complete multiple deadlines.
  2. I usually meet multiple deadlines, but I have had to occasionally ask for a deadline to be extended in order to meet it.
  3. I meet all of my deadlines without requesting an extension.
  4. I exceed all of my deadlines without requesting an extension.
  5. None of the above.


* 22.From the following list of organizational skills, select those that you have performed on the job.
  1. Develop and use systems to organize and keep track of information or work progress.
  2. Prioritize tasks to meet changing deadlines, keep pace with changing environments and anticipate frequent interruptions.
  3. Organize information or materials for others.
  4. Track, monitor and purchase office equipment and inventory to ensure office functionality.
  5. Plan work in order to handle competing assignments effectively.
  6. None of the above.


* 23.Do you have experience setting, postponing, rescheduling, and cancelling meetings and appointments?
  1. I have not had training or experience in performing this task.
  2. I have had training in performing this task, but have not yet performed this task on the job.
  3. I have performed this task on the job with close supervision from a supervisor or senior employee.
  4. I have performed this task as a regular part of the job, independently and usually without review by a supervisor or senior employee.






Privacy Policy |  Ethics |  Open Government Initiative |  Accessibility |  No Fear Act

Disclaimers |  Webmaster |  Continuity of Operations Plan (COOP) |  USA.gov |  Adobe Reader

For Help or Information: JOBS@FERC.gov