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Vacancy Questions Preview

Vacancy Questions Preview

Grade: All Grades
* 1.Do you have at least one year of specialized experience equivalent to at least the GS-06 grade level in the Federal service performing a variety of administrative/technical functions related to the education or training process?
  1. Yes
  2. No


* 2.Choose the response that best describes your experience maintaining and tracking a wide variety of information in order to assist in coordinating training, student information and registration. Please ensure your response is supported by your resume.
  1. This task has been a central part of my work. I have performed it myself routinely, and I have trained others in performance of this task, and (or) others have consulted me as an expert for assistance in performing this task.
  2. I have performed this task as a regular part of a job, independently and usually without review by a supervisor or senior employee.
  3. I have performed this task on the job under close supervision by a supervisor, manager or senior employee to ensure compliance with correct procedures.
  4. I have completed formal education or training in performing this task, but have not yet performed this task on the job.
  5. I have not had experience, education, or training in performing this task.


* 3.Choose the response that describes your experience coordinating with a wide variety of individuals and agencies, providing a high level of customer service. Please ensure your response is supported by your resume.
  1. I have extensive experience in this area. I have performed this work myself routinely, and I have trained others in performance of this task, and (or) others have consulted me as an expert for assistance in performing this task.
  2. I have significant experience in this area and have performed this work as a regular part of a job, independently and usually without review by supervisor or senior employee.
  3. I have experience in this area and have performed this work under close direction of a supervisor.
  4. I have limited experience in this area.
  5. I have no experience in this area.


* 4.Choose the response that best describes your experience in providing basic technical guidance and assistance to office officials and employees on conventional training and registration activities. Please ensure your response is supported by your resume.
  1. I have extensive experience in this area.
  2. I have significant experience in this area and consider this among my strengths.
  3. I have a moderate amount of experience in this area and consider myself competent.
  4. I have limited experience in this area.
  5. I have no experience in this area.


* 5.Choose the response that best describes your experience assisting with the resolution of training and registration problems. Please ensure your response is supported by your resume.
  1. I have extensive experience in this area.
  2. I have significant experience in this area and consider this among my strengths.
  3. I have a moderate amount of experience in this area and consider myself competent.
  4. I have limited experience in this area.
  5. I have no experience in this area.


* 6.In which of the following area(s)do you have experience assisting in training coordination responsibilities? Please ensure your responses are supported by your resume.
  1. Ensuring pre-requisites for training have been met.
  2. Gathering and maintaining class rosters.
  3. Ensuring completion of reports.
  4. Maintaining requirements for the programs.
  5. None of the above.


* 7.From the list below select the function(s) that you have experience in coordinating. Please ensure your responses are supported by your resume.
  1. Student registration issues.
  2. Student course cost.
  3. Student database management.
  4. None of the above.


* 8.Choose the response that best describes your experience conducting studies and preparing reports on training and registration activities. Please ensure your response is supported by your resume.
  1. I have extensive experience in this area.
  2. I have significant experience in this area and consider this among my strengths.
  3. I have a moderate amount of experience in this area and consider myself competent.
  4. I have limited experience in this area.
  5. I have no experience in this area.


* 9.Have you maintained multiple class records of training and provided information to others as needed for questions and billing? Please ensure your response is supported by your resume.
  1. Yes
  2. No


* 10.Select the statement(s) that describe the registration tasks you have performed on a regular and recurring basis. Please ensure your responses are supported by your resume.
  1. I have processed student registration for multiple agencies.
  2. I have been well versed in training opportunities offered within my organization, as far as costs, length, content and knowledge of pre-requisites and requirements.
  3. I have assembled final class rosters for all graduates of a program and any pertinent information needed to be sent to budget for billing.
  4. I have served as a liaison with multiple agencies on their training needs.
  5. I often multi-task via the computer, telephone and/or personal contact.
  6. I have experience in working with contractors providing information from your organization and adhering to the contractual rules of engagement.
  7. I have worked with the budget office to provide clarification, and requested information in order to create accurate bills.
  8. I have worked with organizations on no-show or late students to programs and resolved issues related to delayed or missed training.
  9. I have worked to fill last minute seats that would otherwise go empty.
  10. None of the above.


* 11.I have experience in customer service in an academic environment in the following areas. Please ensure your response(s) are supported by your resume.
  1. Identifying and coordinating registration requirements.
  2. Identifying and coordinating solutions to training obstacles.
  3. Resolving student issues.
  4. Resolving conflicts with student registration.
  5. None of the above.


* 12.Are you comfortable working on the phone to serve many organizations with multiple training needs and changes on a daily basis?
  1. Yes
  2. No


* 13.Select the statement below that best describes your experience managing multiple assignments and multi-tasking, all while maintaining good customer service and meeting deadlines. Please ensure your response is supported by your resume.
  1. I have experience in working effectively under pressure where multiple concurrent assignments and priorities often occur, while maintaining a customer service focus, meeting deadlines and solving program issues.
  2. I have experience in working effectively under pressure to complete accurate, timely, and technically sound documents while providing good customer service, and meeting deadlines.
  3. I have experience in accomplishing tasks while maintaining good customer service.
  4. I have experience accomplishing tasks; however, customer service has not been a requirement.
  5. None of the above.


* 14.As a regular part of your job do you have experience using the following? Please ensure your responses are supported by your resume.
  1. Microsoft Access
  2. Microsoft Excel
  3. Microsoft Outlook
  4. Microsoft PowerPoint
  5. Microsoft Word
  6. Microsoft SharePoint
  7. Student Administration and Scheduling System (SASS)
  8. Learning Management System and Plateau
  9. None of the above.


* 15.Select the rating level you received for your last performance appraisal. Please provide a copy of your performance appraisal.
  1. Outstanding
  2. Exceeds Fully Successful
  3. Fully Successful/Pass
  4. Minimally Satisfactory
  5. Unacceptable/Fail
  6. None of the above


* 16.Select the types of awards you have received within the last three years.
  1. Quality Step Increase
  2. Special Act or Time-Off-Award
  3. Performance Award
  4. Honorary Award
  5. Letter of Commendation
  6. None of the above


* 17.I have thoroughly reviewed the 'How to Apply/Required Documents' & 'Qualifications' sections of this Vacancy Announcement to determine which supplemental documents to submit. This may include: Transcripts to verify undergraduate/graduate education; SF-50 if I am a current/former Federal employee; DD214 if I am a veteran (and SF-15/VA Letter if applicable), etc. I understand that failure to fax or upload required documents by the vacancy announcement's closing date may result in loss of consideration.
  1. Yes
  2. No


* 18.I certify that, to the best of my knowledge and belief, ALL of the information provided on this application is true, accurate, and complete, and that this application for employment is made in good faith. I understand that a false statement on any part of this application may be grounds for not hiring me or for firing me after I begin work. I also understand that I may be punished by fine or imprisonment for falsification of my employment application (18 USC 1001). I understand that information I give may be investigated as allowed by law or Executive order. Do you understand and agree to all the above?
  1. Yes
  2. No


* 19.How did you learn about this position?
  1. Private information service
  2. Magazine
  3. Newspaper
  4. Radio
  5. TV
  6. Poster
  7. Private Employment Office
  8. State Employment Office (Unemployment Office)
  9. Agency Human Resources Department (Bulletin board or other announcement)
  10. Agency or other Federal government recruitment at school or college
  11. Federal, state or local Job Information Center
  12. Religious organization
  13. College, University or career placement counselor
  14. Friend or relative working for this agency
  15. Friend or relative not working for this agency
  16. USAJOBS
  17. Professional Association
  18. Publication
  19. Career Fair (Please state the name of the Career Fair under Other)
  20. Conference (Please state the name of the Conference under Other)
  21. College Event (Please state the name of the College Event under Other)
  22. Other






This is a Federal job application system. Providing false information, creating fake IDs, or failing to answer all questions truthfully and completely may be grounds for not hiring, for disbarment from Federal employment, or for dismissal after the applicant begins work. Falsifying a Federal job application, attempting to violate the privacy of others, or attempting to compromise the operation of this system may be punishable by fine or imprisonment (US Code, Title 18, section 1001).