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Grade: 05

1 GS-5 Choose the answer that best describes your education and/or experience. Answer to this question is required
  • I possess one year of specialized experience at least equivalent to the GS-4 level in Federal service. Examples of specialized experience include: receiving visitors and screening telephone calls; sorting and distributing incoming mail; drafting spreadsheets and word processing documents; assisting in setting up meetings; maintaining filing systems; assisting with making travel arrangements; & maintaining supervisors daily calendar of appointments.
  • I have successfully completed four full years of education above high school level.
  • I possess a combination of post-high school education and specialized experience.
  • I do not possess this type of experience.
2 Select the most appropriate response reflecting your level of experience maintaining a supervisor`s calendar. Answer to this question is required
  • I have scheduled appointments on the calendar when told to do so by my supervisor.
  • I received requests for appointments from a variety of sources and obtained approval to schedule them from my supervisor prior to placing them on the calendar.
  • I scheduled appointments and conferences for my supervisor based on my knowledge of the supervisor`s schedule and without obtaining prior clearance.
  • None of the above.
3 Regarding your knowledge of an organization for which you provided clerical or administrative support for at least one full year, for which of the following were you responsible? Answer to this question is required
  • Screening official matters coming into the office and determining what action to take.
  • Obtaining information for the supervisor from sources outside the office.
  • Personally answering questions within your purview based on personal knowledge of ongoing operations of the office.
  • Speaking for the supervisor in connection with matters not requiring his/her personal attention using intimate knowledge of the personal views of the supervisor.
  • Using knowledge of the supervisor`s responsibilities and concerns to extract appropriate information from callers and visitors.
  • Advising staff of important matters arising during their absence.
  • None of the above.

Grade: 06

1 GS-6 Choose the answer that best describes your experience. Answer to this question is required
  • I possess 1 year of specialized experience at least equivalent to the GS-5 level in the Federal service. Examples of specialized experience include: using software packages to prepare spreadsheets and word processing documents; assisting with coordinating participants, space, and materials for meetings; maintaining filing systems; reviewing correspondence and documents to ensure proper format; assisting with making travel arrangements; & maintaining supervisors daily calendar of appointments.
  • I do not meet the requirement as described above.
2 Regarding the above software packages with which you have experience, what were these packages used for? Answer to this question is required
  • Enter information into an automated database.
  • Query databases for information.
  • Develop reports of information contained in an automated database.
  • Compile and summarize information from an automated database.
  • Develop tables to organize data.
  • Utilize spreadsheets in daily work assignments to track data.
  • Edit and merge documents in a personal computer.
  • Use advanced features such as redlines, strikeouts, macros, and columns.
  • Utilize graphics in preparing automated forms and documents.
  • Troubleshoot minor computer problems.
  • Import and export files.
  • Insert tables or charts into documents.
  • None of the above.
3 Of the following tasks associated with correspondence, grammar, punctuation, and spelling, which have you done on a regular and recurring basis for at least one full year? Select only those for which you have been fully and independently responsible. Answer to this question is required
  • Proofread and edited a variety of written materials.
  • Typed a variety of documents containing legal or scientific terminology, including reports, memoranda, and letters.
  • Edited office correspondence for uniformity, punctuation, correct spelling, proper grammar usage, and adherence to established formats, conventions, and policies.
  • Prepared reports from rough draft to final form that are clear, concise, and completed in a timely manner.
  • Prepared, in final form, a variety of important or technical correspondence for the signature of the supervisor or other high level official.
  • Independently composed routine, non-technical correspondence while utilizing proper grammar, punctuation, and spelling.
  • None of the above.
4 Regarding your knowledge of an organization for which you provided clerical or administrative support for at least one full year, for which of the following were you responsible? Answer to this question is required
  • Screening official matters coming into the office and determining what action to take.
  • Obtaining information for the supervisor from sources outside the office.
  • Personally answering questions within your purview based on personal knowledge of ongoing operations of the office.
  • Speaking for the supervisor in connection with matters not requiring his/her personal attention using intimate knowledge of the personal views of the supervisor.
  • Using knowledge of the supervisor`s responsibilities and concerns to extract appropriate information from callers and visitors.
  • Advising staff of important matters arising during their absence.
  • None of the above.

Grade: 07

1 GS-7 Choose the answer that best describes your education. Answer to this question is required
  • I possess a Bachelor's degree and I have met the requirements for Superior Academic Achievement - this includes one of the following: Graduated in the upper one-third of my graduating class; OR have a GPA of 3.0 or higher out of 4.0 as recorded on my official transcript, or based on courses completed during my final 2 years.
  • I possess at least one full year of graduate level education.
  • I do not possess the education described above.
2 Receive and control all correspondence and documents and determine where actions should be assigned. Answer to this question is required
  • I have not had education, training or experience performing this task.
  • I attended a class or received on the job training from a co-worker on how to use my office`s correspondence control system, but have not used the system in my current position.
  • I have sometimes filled in for the person responsible for correspondence control and routing.
  • I have run the correspondence control and routing processes for a small office setting that receives a few new documents or actions a day.
  • I have independently set the correspondence control and routing policies for a medium to large office and oversaw the running of this system.
3 Regarding the above software packages with which you have experience, what were these packages used for? Answer to this question is required
  • Enter information into an automated database.
  • Query databases for information.
  • Develop reports of information contained in an automated database.
  • Compile and summarize information from an automated database.
  • Develop tables to organize data.
  • Utilize spreadsheets in daily work assignments to track data.
  • Edit and merge documents in a personal computer.
  • Use advanced features such as redlines, strikeouts, macros, and columns.
  • Utilize graphics in preparing automated forms and documents.
  • Troubleshoot minor computer problems.
  • Import and export files.
  • Insert tables or charts into documents.
  • None of the above.
4 Based on my comprehensive knowledge of my supervisor`s policies and views on all significant matters affecting the organization, I: Answer to this question is required
  • Ascertain subject matter, develop background information, and prepare outlines for supervisor`s speeches.
  • Develop material for supervisor`s use in public speaking engagements.
  • Independently schedule appointments and meetings without prior approval and adjust supervisor`s calendar to ensure quality scheduling.
  • None of the above.
5 Of the following tasks associated with correspondence, grammar, punctuation, and spelling, which have you done on a regular and recurring basis for at least one full year? Select only those for which you have been fully and independently responsible. Answer to this question is required
  • Proofread and edited a variety of written materials.
  • Typed a variety of documents containing legal or scientific terminology, including reports, memoranda, and letters.
  • Edited office correspondence for uniformity, punctuation, correct spelling, proper grammar usage, and adherence to established formats, conventions, and policies.
  • Prepared reports from rough draft to final form that are clear, concise, and completed in a timely manner.
  • Prepared, in final form, a variety of important or technical correspondence for the signature of the supervisor or other high level official.
  • Independently composed routine, non-technical correspondence while utilizing proper grammar, punctuation, and spelling.
  • None of the above.

Grade: All Grades

1 Which software packages have you used extensively within the past year? Answer to this question is required
  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Access
  • Microsoft Project
  • An automated time and attendance system
  • An automated scheduling system
  • An automated travel system
  • None of the above.
2 I have experience making arrangements for meetings and conferences by reserving space, setting the specific time, and contacting personnel expected to attend. Answer to this question is required
  • Yes
    2.1 Describe your experience making arrangements for meetings and conferences. Include your responsibilities that involved reserving space, setting the time, contacting personnel expected to attend, and any other coordination/preparation for which you were responsible. Maximum length of 250 characters.
  • No