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Vacancy Questions Preview

Vacancy Questions Preview

Band: All Grades
Instructions

Please answer all of the questions listed below. Errors or omissions may affect your consideration for employment. Remember that your experience is subject to verification.

Your responses to these statements will be scored and the score you receive will be used as a measure of the degree to which your background matches the qualifications and competencies required for this job.

In responding to these questions, you should carefully consider each of these statements and choose the response that best matches your experience level. Your resume must support your self-ratings.

PLEASE NOTE: Your self-ratings will be reviewed. If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your category placement may be adjusted and/or you may be excluded from consideration for this job.

* 1.All U.S. Citizens: How would you like to be considered for this position? You may select one or more of the following recruitment sources that apply to you and for which you want to be considered. (NOTE: Please double check your selection(s) and ensure you have attached the appropriate documents to verify your eligibility. Your application will be reviewed under only the choice(s) that you make below. If you are found not eligible for a recruitment source you selected, or if you failed to submit the appropriate documentation to verify your eligibility for that recruitment source, then you will be removed from further consideration under that recruitment source).
  1. External Consideration – All U.S. Citizens may apply. Under the external recruitment source, applicants are ranked using TSA’s Category Grouping procedures and Veterans’ Preference is afforded to eligible applicants. You will be given a new appointment if selected under this recruitment source, even if you are a current Federal employee.)
  2. Internal – Only current TSA permanent or competitive temporary employees are eligible under this recruitment source. (Veterans’ Preference does not apply and you are not required to submit an SF-50.)
  3. Status Eligibles – Only applicants who are reinstatement eligible or who are eligible to transfer from another Federal agency are eligible under this recruitment source. (Veterans’ Preference does not apply. If you are selecting this recruitment source, please remember to submit your most current SF-50, Notification of Personnel Action that reflects you current or former permanent status as a Federal employee.)


I Band Qualifications

* 2.Do you have one year of specialized experience at the SV-H Pay Band or GS-e3 in the Federal service or equivalent experience in the private sector? Such experience includes applying advanced knowledge and practices of an Integrated Conflict Management System to manage conflict resolution, developing training options for resolving workplace conflict issues, and using discretion to track and resolve workplace problems.
  1. Yes
  2. No


Module A: Conflict Management

* 3.Applying knowledge of the principles and practices of an Integrated Conflict Management System (ICMS) to manage conflict resolution in the workplace.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 4.Applying interest-based problem solving techniques to resolve conflict.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 5.Taking steps to prevent counter-productive confrontations in the workplace.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 6.Encouraging differences of opinions to support a collaborative environment.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 7.Providing advice and guidance to management on addressing workplace environment issues.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


8.Please indicate where in your resume (e.g., position title, work experience, education, etc.) your ratings for this module can be verified. The information you provide in the text box below will only be used to help reviewers find verifying information in your resume. The information you provide in the text box will not be evaluated or rated.
Maximum length of 250 characters.


Module B: Program Evaluation

* 9.Analyzing workplace trends and patterns underlying conflict and barriers to building a model workplace.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 10.Applying knowledge of evaluation methodology (e.g., metrics, fact-finding, investigative techniques, etc.) to evaluate workplace environment.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 11.Determining benchmarks and metrics for monitoring and/or evaluating workplace environment.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 12.Anticipating potential threats and opportunities when developing plans.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


13.Please indicate where in your resume (e.g., position title, work experience, education, etc.) your ratings for this module can be verified. The information you provide in the text box below will only be used to help reviewers find verifying information in your resume. The information you provide in the text box will not be evaluated or rated.
Maximum length of 250 characters.


Module C: Interpersonal Skills

* 14.Handling all interactions with courtesy, sensitivity and respect for others.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 15.Establishing and maintaining working relationships with individuals with a variety of different backgrounds and characteristics (e.g., national origin, age, race, gender, education-level, etc.).
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 16.Handling difficult interpersonal situations (e.g., resolving conflict or providing unwanted or negative feedback) to minimize negative consequences.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


17.Please indicate where in your resume (e.g., position title, work experience, education, etc.) your ratings for this module can be verified. The information you provide in the text box below will only be used to help reviewers find verifying information in your resume. The information you provide in the text box will not be evaluated or rated.
Maximum length of 250 characters.


Module D: Partnering

* 18.Establishing and maintaining working relationships with people in other units, departments and/or agencies to share information.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 19.Adjusting your approach towards cross-functional relationships to increase the effectiveness and efficiency of the partnership.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 20.Finding common ground with others that share your goals but have a different perspective on how to achieve these goals.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


21.Please indicate where in your resume (e.g., position title, work experience, education, etc.) your ratings for this module can be verified. The information you provide in the text box below will only be used to help reviewers find verifying information in your resume. The information you provide in the text box will not be evaluated or rated.
Maximum length of 250 characters.


Module E: Oral Communication

* 22.Articulating a rationale for decisions or actions taken when communicating orally with others.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 23.Conducting oral briefings for senior management and/or other personnel.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 24.Facilitating an open exchange of ideas.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 25.Listening effectively when interacting with individuals or groups to collect necessary information.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 26.Tailoring messages to provide the appropriate level of detail to address concerns and respond to questions when communicating orally with others.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


27.Please indicate where in your resume (e.g., position title, work experience, education, etc.) your ratings for this module can be verified. The information you provide in the text box below will only be used to help reviewers find verifying information in your resume. The information you provide in the text box will not be evaluated or rated.
Maximum length of 250 characters.


Module F: Team Building

* 28.Leading members of a team to accomplish a goal.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 29.Providing structure and direction to team members/employees to accomplish objectives.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 30.Fostering collaboration among team members/employees.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


31.Please indicate where in your resume (e.g., position title, work experience, education, etc.) your ratings for this module can be verified. The information you provide in the text box below will only be used to help reviewers find verifying information in your resume. The information you provide in the text box will not be evaluated or rated.
Maximum length of 250 characters.


Certification

* 32.Do you certify that, to the best of your knowledge and belief, ALL of the information provided on this application is true, accurate and complete?
  1. Yes
  2. No






This is a Federal job application system.  Providing false information, creating fake IDs, or failing to answer all questions truthfully and completely may be grounds for not hiring, for disbarment from Federal employment, or for dismissal after the applicant begins work.  Falsifying a Federal job application, attempting to violate the privacy of others, or attempting to compromise the operation of this system may be punishable by fine or imprisonment (US Code, Title 18, section 1001).

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