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Vacancy Questions Preview

Vacancy Questions Preview

Band: D
Band D Qualifications

Instructions

Please answer all of the questions listed below. Errors or omissions may affect your consideration for employment. Remember that your experience is subject to verification.

Your responses to these statements will be scored and the score you receive will be used as a measure of the degree to which your background matches the qualifications and competencies required for this job.

In responding to these questions, you should carefully consider each of these statements and choose the response that best matches your experience level. Your resume must support your self-ratings.

PLEASE NOTE: Your self-ratings will be reviewed. If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your category placement may be adjusted and/or you may be excluded from consideration for this job.

* 1.Do you have at least six months of general experience in clerical, office or other related work performing duties that demonstrates the ability to acquire the particular knowledge and skills needed to perform the duties of the position of Program Assistant; OR at least one full year of education above high school in an accredited business, secretarial or technical school, junior college, college or university; OR a combination of successfully completed post-high school education and experience as detailed in the Job Opportunity Announcement?
  1. Yes
  2. No


Module A: Administrative Procedures and Tasks

* 2.Providing administrative support in managing processes and operations governing passport and visa applications.
  1. I do not have experience or demonstrated capability in performing this activity, but I am willing to learn.
  2. I have limited experience in performing this activity. I have had exposure to this activity but would require additional guidance, instruction, or experience to perform it at a satisfactory level.
  3. I have a fair amount of experience and a fair amount of demonstrated capability in performing this activity. I can perform this activity satisfactorily but could benefit from additional guidance, instruction or experience to perform this activity more effectively.
  4. I have considerable experience and considerable demonstrated capability in performing this activity. I can perform this activity independently and effectively.
  5. I have extensive experience and extensive demonstrated capability in performing this activity. I am considered an expert; I am able to train or assist others; and my work is typically not reviewed by a supervisor. I have received verbal and/or written recognition from others in carrying out this activity.


* 3.Conducting procedural reviews to determine compliance with guidelines and organizational policies and procedures governing the acquisition of passports and visas for official government use.
  1. I do not have experience or demonstrated capability in performing this activity, but I am willing to learn.
  2. I have limited experience in performing this activity. I have had exposure to this activity but would require additional guidance, instruction, or experience to perform it at a satisfactory level.
  3. I have a fair amount of experience and a fair amount of demonstrated capability in performing this activity. I can perform this activity satisfactorily but could benefit from additional guidance, instruction or experience to perform this activity more effectively.
  4. I have considerable experience and considerable demonstrated capability in performing this activity. I can perform this activity independently and effectively.
  5. I have extensive experience and extensive demonstrated capability in performing this activity. I am considered an expert; I am able to train or assist others; and my work is typically not reviewed by a supervisor. I have received verbal and/or written recognition from others in carrying out this activity.


* 4.Maintaining passport and visa files of passport submission trips.
  1. I do not have experience or demonstrated capability in performing this activity, but I am willing to learn.
  2. I have limited experience in performing this activity. I have had exposure to this activity but would require additional guidance, instruction, or experience to perform it at a satisfactory level.
  3. I have a fair amount of experience and a fair amount of demonstrated capability in performing this activity. I can perform this activity satisfactorily but could benefit from additional guidance, instruction or experience to perform this activity more effectively.
  4. I have considerable experience and considerable demonstrated capability in performing this activity. I can perform this activity independently and effectively.
  5. I have extensive experience and extensive demonstrated capability in performing this activity. I am considered an expert; I am able to train or assist others; and my work is typically not reviewed by a supervisor. I have received verbal and/or written recognition from others in carrying out this activity.


* 5.Developing standard procedures for records management to improve service.
  1. I do not have experience or demonstrated capability in performing this activity, but I am willing to learn.
  2. I have limited experience in performing this activity. I have had exposure to this activity but would require additional guidance, instruction, or experience to perform it at a satisfactory level.
  3. I have a fair amount of experience and a fair amount of demonstrated capability in performing this activity. I can perform this activity satisfactorily but could benefit from additional guidance, instruction or experience to perform this activity more effectively.
  4. I have considerable experience and considerable demonstrated capability in performing this activity. I can perform this activity independently and effectively.
  5. I have extensive experience and extensive demonstrated capability in performing this activity. I am considered an expert; I am able to train or assist others; and my work is typically not reviewed by a supervisor. I have received verbal and/or written recognition from others in carrying out this activity.


* 6.Processing, recording and tracking administrative action items.
  1. I do not have experience or demonstrated capability in performing this activity, but I am willing to learn.
  2. I have limited experience in performing this activity. I have had exposure to this activity but would require additional guidance, instruction, or experience to perform it at a satisfactory level.
  3. I have a fair amount of experience and a fair amount of demonstrated capability in performing this activity. I can perform this activity satisfactorily but could benefit from additional guidance, instruction or experience to perform this activity more effectively.
  4. I have considerable experience and considerable demonstrated capability in performing this activity. I can perform this activity independently and effectively.
  5. I have extensive experience and extensive demonstrated capability in performing this activity. I am considered an expert; I am able to train or assist others; and my work is typically not reviewed by a supervisor. I have received verbal and/or written recognition from others in carrying out this activity.


* 7.Following standard operating procedures and guidelines to perform administrative office duties.
  1. I do not have experience or demonstrated capability in performing this activity, but I am willing to learn.
  2. I have limited experience in performing this activity. I have had exposure to this activity but would require additional guidance, instruction, or experience to perform it at a satisfactory level.
  3. I have a fair amount of experience and a fair amount of demonstrated capability in performing this activity. I can perform this activity satisfactorily but could benefit from additional guidance, instruction or experience to perform this activity more effectively.
  4. I have considerable experience and considerable demonstrated capability in performing this activity. I can perform this activity independently and effectively.
  5. I have extensive experience and extensive demonstrated capability in performing this activity. I am considered an expert; I am able to train or assist others; and my work is typically not reviewed by a supervisor. I have received verbal and/or written recognition from others in carrying out this activity.


8.Please indicate where in your resume (e.g., position title, work experience, education, etc.) your ratings for this module can be verified. The information you provide in the text box below will only be used to help reviewers find verifying information in your resume. The information you provide in the text box will not be evaluated or rated.
Maximum length of 250 characters.


Module B: Technology Application

* 9.Using standard word processing software (e.g., Microsoft Word) to draft, review and revise correspondence, reports or other documents.
  1. I do not have experience or demonstrated capability in performing this activity, but I am willing to learn.
  2. I have limited experience in performing this activity. I have had exposure to this activity but would require additional guidance, instruction, or experience to perform it at a satisfactory level.
  3. I have a fair amount of experience and a fair amount of demonstrated capability in performing this activity. I can perform this activity satisfactorily but could benefit from additional guidance, instruction or experience to perform this activity more effectively.
  4. I have considerable experience and considerable demonstrated capability in performing this activity. I can perform this activity independently and effectively.
  5. I have extensive experience and extensive demonstrated capability in performing this activity. I am considered an expert; I am able to train or assist others; and my work is typically not reviewed by a supervisor. I have received verbal and/or written recognition from others in carrying out this activity.


* 10.Using spreadsheet software (e.g., Microsoft Excel) to enter data, track information and/or generate reports.
  1. I do not have experience or demonstrated capability in performing this activity, but I am willing to learn.
  2. I have limited experience in performing this activity. I have had exposure to this activity but would require additional guidance, instruction, or experience to perform it at a satisfactory level.
  3. I have a fair amount of experience and a fair amount of demonstrated capability in performing this activity. I can perform this activity satisfactorily but could benefit from additional guidance, instruction or experience to perform this activity more effectively.
  4. I have considerable experience and considerable demonstrated capability in performing this activity. I can perform this activity independently and effectively.
  5. I have extensive experience and extensive demonstrated capability in performing this activity. I am considered an expert; I am able to train or assist others; and my work is typically not reviewed by a supervisor. I have received verbal and/or written recognition from others in carrying out this activity.


* 11.Using job specific software systems and databases to track and/or analyze information.
  1. I do not have experience or demonstrated capability in performing this activity, but I am willing to learn.
  2. I have limited experience in performing this activity. I have had exposure to this activity but would require additional guidance, instruction, or experience to perform it at a satisfactory level.
  3. I have a fair amount of experience and a fair amount of demonstrated capability in performing this activity. I can perform this activity satisfactorily but could benefit from additional guidance, instruction or experience to perform this activity more effectively.
  4. I have considerable experience and considerable demonstrated capability in performing this activity. I can perform this activity independently and effectively.
  5. I have extensive experience and extensive demonstrated capability in performing this activity. I am considered an expert; I am able to train or assist others; and my work is typically not reviewed by a supervisor. I have received verbal and/or written recognition from others in carrying out this activity.


12.Please indicate where in your resume (e.g., position title, work experience, education, etc.) your ratings for this module can be verified. The information you provide in the text box below will only be used to help reviewers find verifying information in your resume. The information you provide in the text box will not be evaluated or rated.
Maximum length of 250 characters.


Module C: Security Directives and Regulations

* 13.Applying knowledge of U.S. passport and foreign visa program requirements.
  1. I do not have experience or demonstrated capability in performing this activity, but I am willing to learn.
  2. I have limited experience in performing this activity. I have had exposure to this activity but would require additional guidance, instruction, or experience to perform it at a satisfactory level.
  3. I have a fair amount of experience and a fair amount of demonstrated capability in performing this activity. I can perform this activity satisfactorily but could benefit from additional guidance, instruction or experience to perform this activity more effectively.
  4. I have considerable experience and considerable demonstrated capability in performing this activity. I can perform this activity independently and effectively.
  5. I have extensive experience and extensive demonstrated capability in performing this activity. I am considered an expert; I am able to train or assist others; and my work is typically not reviewed by a supervisor. I have received verbal and/or written recognition from others in carrying out this activity.


* 14.Applying knowledge of U.S. Department of State programs, systems, policies, procedures and regulations related to visa and passport applications.
  1. I do not have experience or demonstrated capability in performing this activity, but I am willing to learn.
  2. I have limited experience in performing this activity. I have had exposure to this activity but would require additional guidance, instruction, or experience to perform it at a satisfactory level.
  3. I have a fair amount of experience and a fair amount of demonstrated capability in performing this activity. I can perform this activity satisfactorily but could benefit from additional guidance, instruction or experience to perform this activity more effectively.
  4. I have considerable experience and considerable demonstrated capability in performing this activity. I can perform this activity independently and effectively.
  5. I have extensive experience and extensive demonstrated capability in performing this activity. I am considered an expert; I am able to train or assist others; and my work is typically not reviewed by a supervisor. I have received verbal and/or written recognition from others in carrying out this activity.


* 15.Applying knowledge of automated systems affecting passport and visa program requirements (e.g., the FAMIS Passport Module Database).
  1. I do not have experience or demonstrated capability in performing this activity, but I am willing to learn.
  2. I have limited experience in performing this activity. I have had exposure to this activity but would require additional guidance, instruction, or experience to perform it at a satisfactory level.
  3. I have a fair amount of experience and a fair amount of demonstrated capability in performing this activity. I can perform this activity satisfactorily but could benefit from additional guidance, instruction or experience to perform this activity more effectively.
  4. I have considerable experience and considerable demonstrated capability in performing this activity. I can perform this activity independently and effectively.
  5. I have extensive experience and extensive demonstrated capability in performing this activity. I am considered an expert; I am able to train or assist others; and my work is typically not reviewed by a supervisor. I have received verbal and/or written recognition from others in carrying out this activity.


16.Please indicate where in your resume (e.g., position title, work experience, education, etc.) your ratings for this module can be verified. The information you provide in the text box below will only be used to help reviewers find verifying information in your resume. The information you provide in the text box will not be evaluated or rated.
Maximum length of 250 characters.


Certification

* 17.Do you certify that, to the best of your knowledge and belief, ALL of the information provided on this application is true, accurate and complete?
  1. Yes
  2. No


Band: E
Band E Qualifications

Instructions

Please answer all of the questions listed below. Errors or omissions may affect your consideration for employment. Remember that your experience is subject to verification.

Your responses to these statements will be scored and the score you receive will be used as a measure of the degree to which your background matches the qualifications and competencies required for this job.

In responding to these questions, you should carefully consider each of these statements and choose the response that best matches your experience level. Your resume must support your self-ratings.

PLEASE NOTE: Your self-ratings will be reviewed. If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your category placement may be adjusted and/or you may be excluded from consideration for this job.

* 1.Do you have at least one year of specialized experience at the SV-D or GS-6 in the Federal service or equivalent experience in the private sector providing overall administrative support to program operations involving passport and visa application processes, and using regulatory or official guidelines associated with passport and visa application processes to ensure the overall effectiveness of program operations?
  1. Yes
  2. No


Module A: Administrative Procedures and Tasks

* 2.Providing administrative support in managing processes and operations governing passport and visa applications.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 3.Conducting procedural reviews to determine compliance with guidelines and organizational policies and procedures governing the acquisition of passports and visas for official government use.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 4.Maintaining passport and visa files of passport submission trips.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 5.Developing standard procedures for records management to improve service.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 6.Processing, recording and tracking administrative action items.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 7.Following standard operating procedures and guidelines to perform administrative office duties.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


8.Please indicate where in your resume (e.g., position title, work experience, education, etc.) your ratings for this module can be verified. The information you provide in the text box below will only be used to help reviewers find verifying information in your resume. The information you provide in the text box will not be evaluated or rated.
Maximum length of 250 characters.


Module B: Technology Application

* 9.Using standard word processing software (e.g., Microsoft Word) to draft, review and revise correspondence, reports or other documents.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 10.Using spreadsheet software (e.g., Microsoft Excel) to enter data, track information and/or generate reports.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 11.Using job specific software systems and databases to track and/or analyze information.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


12.Please indicate where in your resume (e.g., position title, work experience, education, etc.) your ratings for this module can be verified. The information you provide in the text box below will only be used to help reviewers find verifying information in your resume. The information you provide in the text box will not be evaluated or rated.
Maximum length of 250 characters.


Module C: Security Directives and Regulations

* 13.Applying knowledge of U.S. passport and foreign visa program requirements.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 14.Applying knowledge of U.S. Department of State programs, systems, policies, procedures and regulations related to visa and passport applications.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 15.Applying knowledge of automated systems affecting passport and visa program requirements (e.g., the FAMIS Passport Module Database).
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


16.Please indicate where in your resume (e.g., position title, work experience, education, etc.) your ratings for this module can be verified. The information you provide in the text box below will only be used to help reviewers find verifying information in your resume. The information you provide in the text box will not be evaluated or rated.
Maximum length of 250 characters.


Certification

* 17.Do you certify that, to the best of your knowledge and belief, ALL of the information provided on this application is true, accurate and complete?
  1. Yes
  2. No


Band: All Grades
Attention: If you are applying to this position at more than one band level, you must completely respond to the questions associated with each band level. This means that you may be answering questions more than once.

* 1.All U.S. Citizens: How would you like to be considered for this position? You may select one or more of the following recruitment sources that apply to you and for which you want to be considered. (NOTE: Please double check your selection(s) and ensure you have attached the appropriate documents to verify your eligibility. Your application will be reviewed under only the choice(s) that you make below. If you are found not eligible for a recruitment source you selected, or if you failed to submit the appropriate documentation to verify your eligibility for that recruitment source, then you will be removed from further consideration under that recruitment source).
  1. External Consideration – All U.S. Citizens may apply. Under the external recruitment source, applicants are ranked using TSA’s Category Grouping procedures and Veterans’ Preference is afforded to eligible applicants. You will be given a new appointment if selected under this recruitment source, even if you are a current Federal employee.)
  2. Internal – Only current TSA permanent or competitive temporary employees are eligible under this recruitment source. (Veterans’ Preference does not apply and you are not required to submit an SF-50.)
  3. Status Eligibles – Only applicants who are reinstatement eligible or who are eligible to transfer from another Federal agency are eligible under this recruitment source. (Veterans’ Preference does not apply. If you are selecting this recruitment source, please remember to submit your most current SF-50, Notification of Personnel Action that reflects you current or former permanent status as a Federal employee.)






This is a Federal job application system.  Providing false information, creating fake IDs, or failing to answer all questions truthfully and completely may be grounds for not hiring, for disbarment from Federal employment, or for dismissal after the applicant begins work.  Falsifying a Federal job application, attempting to violate the privacy of others, or attempting to compromise the operation of this system may be punishable by fine or imprisonment (US Code, Title 18, section 1001).

Transportation Security Administration  |  U.S. Department of Homeland Security