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Vacancy Questions Preview

Vacancy Questions Preview

Band: All Grades
Instructions

Please answer all of the questions listed below. Errors or omissions may affect your consideration for employment. Remember that your experience is subject to verification.

Your responses to these statements will be scored and the score you receive will be used as a measure of the degree to which your background matches the qualifications and competencies required for this job.

In responding to these questions, you should carefully consider each of these statements and choose the response that best matches your experience level. Your resume must support your self-ratings.

PLEASE NOTE: Your self-ratings will be reviewed. If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your category placement may be adjusted and/or you may be excluded from consideration for this job.

D Band Qualifications

* 1.All U.S. Citizens: How would you like to be considered for this position? You may select one or more of the following recruitment sources that apply to you and for which you want to be considered. (NOTE: Please double check your selection(s) and ensure you have attached the appropriate documents to verify your eligibility. Your application will be reviewed under only the choice(s) that you make below. If you are found not eligible for a recruitment source you selected, or if you failed to submit the appropriate documentation to verify your eligibility for that recruitment source, then you will be removed from further consideration under that recruitment source).
  1. External Consideration – All U.S. Citizens may apply. Under the external recruitment source, applicants are ranked using TSA’s Category Grouping procedures and Veterans’ Preference is afforded to eligible applicants. You will be given a new appointment if selected under this recruitment source, even if you are a current Federal employee.)
  2. Internal – Only current TSA permanent or competitive temporary employees are eligible under this recruitment source. (Veterans’ Preference does not apply and you are not required to submit an SF-50.)
  3. Status Eligibles – Only applicants who are reinstatement eligible or who are eligible to transfer from another Federal agency are eligible under this recruitment source. (Veterans’ Preference does not apply. If you are selecting this recruitment source, please remember to submit your most current SF-50, Notification of Personnel Action that reflects you current or former permanent status as a Federal employee.)


* 2.Do you have at least one year of specialized experience that is equivalent to the SV- C or GS-4 or equivalent private sector experience filing and maintaining simple office records; using common office equipment such as personal computers and copy or fax machines; and performing reception duties such as answering phone calls, greeting visitors, and taking messages; or 4 years of education above high school; or a combination of specialized experience and college level education (beyond the second year) as outline in the Job Opportunity Announcement?
  1. Yes
  2. No


Module A: Administrative Tasks and Procedures

* 3.Applying knowledge of pay regulations, policies, or procedures to complete recurring clerical assignments.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 4.Maintaining files, lists, directors, documents and other standard guides.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 5.Compiling and organizing materials in response to specific requests.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 6.Providing guidance to employees on rules, regulations and procedures relating to pay.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 7.Certifying and correcting timecards to ensure accuracy.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 8.Coordinating the out processing of employees to ensure they receive leave payouts.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 9.Training staff to enter timecard data.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


10.Please indicate where in your resume (e.g., position title, work experience, education, etc.) your ratings for this module can be verified. The information you provide in the text box below will only be used to help reviewers find verifying information in your resume. The information you provide in the text box will not be evaluated or rated.
Maximum length of 250 characters.


Module B: Technology Application

* 11.Using standard word processing software (e.g., Microsoft Word) to draft documents.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 12.Using spreadsheet (e.g., Microsoft Excel) software to enter data, track information and generate reports.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 13.Using standard presentation software (e.g., Microsoft PowerPoint) to draft presentations or other documents.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 14.Using job specific software systems and databases to track and/or analyze information.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


15.Please indicate where in your resume (e.g., position title, work experience, education, etc.) your ratings for this module can be verified. The information you provide in the text box below will only be used to help reviewers find verifying information in your resume. The information you provide in the text box will not be evaluated or rated.
Maximum length of 250 characters.


Module C: Customer Service/Interpersonal Skills

* 16.Balancing the expectations of internal and external customers.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 17.Readjusting priorities as needed to respond to changing client demands.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 18.Handling all interactions with courtesy, sensitivity and respect for others.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


19.Please indicate where in your resume (e.g., position title, work experience, education, etc.) your ratings for this module can be verified. The information you provide in the text box below will only be used to help reviewers find verifying information in your resume. The information you provide in the text box will not be evaluated or rated.
Maximum length of 250 characters.


Module D: Oral Communication

* 20.Conveying technical information to non-technical audiences orally.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 21.Listening effectively when interacting with individuals or groups to collect necessary information.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 22.Tailoring messages to provide the appropriate level of detail to address concerns and respond to questions when communicating orally with others.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


23.Please indicate where in your resume (e.g., position title, work experience, education, etc.) your ratings for this module can be verified. The information you provide in the text box below will only be used to help reviewers find verifying information in your resume. The information you provide in the text box will not be evaluated or rated.
Maximum length of 250 characters.


Module E: Written Communication

* 24.Tailoring the message and style of written communications to the needs of a particular audience.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 25.Expressing written facts and ideas in a succinct and organized manner.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


* 26.Preparing written materials (i.e., letters or memoranda) in response to requests for information or to provide information to internal or external customers.
  1. I have had no education, training or experience in performing this task/competency.
  2. I have had education and training in performing this task/competency, but have not yet performed it on the job.
  3. I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  4. I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  5. I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.


27.Please indicate where in your resume (e.g., position title, work experience, education, etc.) your ratings for this module can be verified. The information you provide in the text box below will only be used to help reviewers find verifying information in your resume. The information you provide in the text box will not be evaluated or rated.
Maximum length of 250 characters.


Certification

* 28.Do you certify that, to the best of your knowledge and belief, ALL of the information provided on this application is true, accurate and complete?
  1. Yes
  2. No






This is a Federal job application system.  Providing false information, creating fake IDs, or failing to answer all questions truthfully and completely may be grounds for not hiring, for disbarment from Federal employment, or for dismissal after the applicant begins work.  Falsifying a Federal job application, attempting to violate the privacy of others, or attempting to compromise the operation of this system may be punishable by fine or imprisonment (US Code, Title 18, section 1001).

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